Should My Business Use an Answering Service?

Posted August 5, 2016 in Answering Services, Business.

At its core, an answering service is a business that receives and answers telephone calls for its clients. Answering services…

Are You a Small Business? This is Why You Should Use an Answering Service

Posted May 3, 2016 in Answering Services, Business.

Is your business growing? Are the calls flooding in with no time to answer? Is the decision between hiring help…

Interested in Using an Answering Service? Read Our Tips on What to Look For!

Posted April 27, 2016 in Answering Services, Business.

In order for a company to select the best answering service, they must know what type of service provider compliments…

Business Telephone Etiquette

Posted March 25, 2016 in Answering Services, Business, Customer Service, Marketing.

Businesses receive hundreds of calls each year. Business telephone etiquette is essential, as phone conversations are limited in comparison to…

Cost Effective Answering Service Solutions

Posted January 22, 2016 in Answering Services, Business, Customer Service, Marketing.

Whether your business entity is big or small, answering services can encourage positive customer relationship management. The trick, though, is…

Answering Services Make New Year’s Resolutions

Posted January 8, 2016 in Answering Services, Business, Customer Service, Marketing.

Like other businesses, answering services providers need to make New Year’s resolutions. That’s where you come in. With the involvement…

Live Answering Services Cultivate Business

Posted December 11, 2015 in Answering Services, Business, Customer Service, Marketing.

On average a small business can nearly double in size within 5 years, with a 15% rate of growth annually.…

5 Tips for Excellent Customer Service

Posted in Answering Services, Business, Customer Service, Marketing.

Customer service is the forefront of all business operations. And quality customer service can go a long way. Read the…

How Bilingual Answering Services Can Work for You

Posted November 20, 2015 in Answering Services, Business, Customer Service, Marketing.

Savvy businesses are employing bilingual answering services to accommodate their callersand increase the number of potential customers. Within the next…

The Expertise of a Virtual Receptionist

Posted November 13, 2015 in Answering Services, Business, Customer Service, Marketing.

Whether you employ a live or virtual receptionist, they are usually the first voice that an external party hears when…