Responsive Answering Service: Professional Answering Services

Posted September 22, 2016 in Answering Services, Blog.

Running a successful business takes time, effort and the assistance of a highly qualified staff. In today’s business world, constant…

Industry Spotlight: Medical

Posted in Answering Services, Blog.

Patients call medical offices for a variety of reasons: to schedule appointments, ask medical questions, discuss prescriptions, and sometimes to…

Inbound Call Center Services: Virtual Receptionists

Posted September 21, 2016 in Answering Services, Business.

“82% [of customers] say that getting their issue resolved quickly is the number one factor to a great customer experience.”

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Tips for Good Phone Manners

Posted September 5, 2016 in Answering Services, Answering Services Tips.

Importance of Telephone Etiquette (Phone Manners)

While effective phone communication seems like a lost art in an age of widespread…

Whistleblower Hotline: Your Trusted Hotline Service

Posted August 24, 2016 in Answering Services, Blog, Customer Service.

What is a Whistleblower Hotline?

A whistleblower hotline is an anonymous, confidential line of communication that companies can set up…

The Right Answering Service for Your Small Business

Posted August 22, 2016 in Answering Services, Business.

The Need for Customer Communication

While there are many opportunities for small business growth across the United States, it takes…

Should My Business Use an Answering Service?

Posted August 5, 2016 in Answering Services, Business.

At its core, an answering service is a business that receives and answers telephone calls for its clients. Answering services…

Are You a Small Business? This is Why You Should Use an Answering Service

Posted May 3, 2016 in Answering Services, Business.

Is your business growing? Are the calls flooding in with no time to answer? Is the decision between hiring help…

Interested in Using an Answering Service? Read Our Tips on What to Look For!

Posted April 27, 2016 in Answering Services, Business.

In order for a company to select the best answering service, they must know what type of service provider compliments…

Business Telephone Etiquette

Posted March 25, 2016 in Answering Services, Business, Customer Service, Marketing.

Businesses receive hundreds of calls each year. Business telephone etiquette is essential, as phone conversations are limited in comparison to…