24/7 Funeral Home Answering Service

In times of grief and sorrow, families need sensitivity and understanding. In the funeral home business it’s imperative to be able to provide customers your full attention, one hundred percent of the time.  Since your services are in high demand, you’re often being called on the phone. In a memorial service, mass or wake, neither you nor your workers can have your phones ring. It’s for this reason that we provide funeral home answering services.

Our 24/7 funeral answering service ensures that all calls are handled with the highest respect, compassion and urgency. 

As a professional answering service for funeral homes and funeral directors, we handle:

  • Death calls,
  • Obituaries,
  • Payment of bills,
  • Advance arrangements,
  • Reference numbers for Florists, Cemetery services, burial vaults, mortician services, and grief counselors.

Benefits of Partnering With Our Funeral Home Answering Service:


Our funeral answering service is the solution your company needs in regard tocall management. We will only connect you to callers that you need to speak with. We will take care of all others so you can focus on your main line of business.

Responsive Call Answering Service will always answer your calls with your brand name. We are a professional telephone answering service company working for you, who seeks to become a seamless extension of your funeral home business.

All of our live operators are trained in funeral service terminology and types of religious services.  More importantly, we answer every call in a caring and empathetic manner.  Our operators sympathize with your callers during their most difficult time and are sensitive to the situation. All of your calls are handled with respect, and a sense of urgency.

We understand how to manage a death call when a medical or hospice facility calls to report one, the funeral home needs specific information to act appropriately. Responsive has that expertise. Also we can manage general inquiries and our live operators will assist callers with information such as service times, date and driving directions.

Responsive cares and will take this responsibility very seriously. 

Serve your local community by utilizing our bilingual answering service for funeral homes. Our trained agents can fluently assist both English and Spanish-speaking callers, helping you cater to a wider range of clients and provide compassionate support during difficult times.

Within the funeral industry, it takes a coordinated effort from a number of professionals to ensure that every client is treated with respect, efficiency, and dignity. From the initial phone call to the final arrangements, the following professionals work together to create a seamless and compassionate experience for grieving families:

  • Funeral directors/owners
  • Embalmers and morticians
  • Funeral home staff, including receptionists, administrators, coordinators
  • Funeral pre-planning specialists
  • Grief counselors
  • Cemetery and crematory operators
  • Funeral transport and logistics coordinators
  • Funeral service managers

Ensure compassionate and efficient support for grieving families with our Funeral Home Answering Service. Trust us to handle calls with sensitivity and professionalism. Contact us today or call 855-969-0009  to learn how we can assist your funeral home in providing exceptional service during difficult times.