Funeral Home Answering Service
In times of grief and sorrow, families need sensitivity and understanding. In the funeral home business it’s imperative to be able to provide customers your full attention, one hundred percent of the time. Since your services are of high demand, you’re often being called on the phone. In a memorial service, mass or wake, neither you nor your workers can have your phones ring. It’s for this reason that we provide funeral home answering services.
Our funeral answering service ensures that all calls are handled with the highest respect, compassion and urgency.
- Death calls,
- Payment of bills,
- Advance arrangements,
- Reference numbers for Florists, Cemetery services, burial vaults, mortician services, and grief counselors.
Our funeral answering service is the solution your company needs in regards to their call management. We will only connect you to callers that you need to speak with. We will take care of all others so you can focus on your main line of business.
Responsive Call Answering Service will always answer your calls with your brand name. We are a professional telephone answering service company working for you, who seeks to become a seamless extension of your funeral home business.
All of our live operators are trained in funeral service terminology and types of religious services. More importantly, we answer every call in a caring and empathetic manner. Our operators sympathize with your callers during their most difficult time and are sensitive to the situation. All of your calls are handled with respect, and a sense of urgency.
We understand how to manage a death call when a medical or hospice facility calls to report one, the funeral home needs specific information to act appropriately. Responsive has that expertise. Also we can manage general inquiries and our live operators will assist callers with information such as service times, date and driving directions.
Responsive cares and will take this responsibility very seriously.