Top industries
we serve
24+ Industries Served
Find your Industry
Medical & Wellness
From primary care physicians to dentists, orthodontists, pediatricians, and many other medical specialties. Responsive provides comprehensive HIPAA compliant support for your medical practice or healthcare conglomerate.
Trades & field services
Telecommunications for plumbers, automotive shops, agriculture, transportation, and construction are just a few of the industries our management supports across the nation.
Professional &
Office-Based
Professional support is a call away when you work with Responsive for your business. Industries like legal offices, accountants, property management firms, and landlords are just some of our expert answering industries.
Government & others
Any business enterprise or municipal office can benefit from enhanced call support. That’s why the industries we serve include government agencies and utility providers.
How our answering service works for your industry
Welcome to Responsive Answering Service!
Let our services be your trusty sidekick at just a fraction of the cost.
How our answering service works for your industry
Welcome to Responsive Answering Service!
Let our services be your trusty sidekick at just a fraction of the cost.
Whether you’re going through a business growth spurt or handling a flood of new business our solutions are customized for your industry. From our professional virtual receptionist service ensuring a positive interaction for every caller, to our 24/7 answering services for home improvement professionals, you can count on us to provide the attention and support your clients deserve, no matter what industry you represent.
24/7 Answering service features
Answering services designed to meet
the unique needs of your industry
Trusted by thousands of businesses
No matter your field of expertise – whether you’re a thriving lawyer building your practice, a dynamic startup poised for expansion, or a seasoned contractor managing multiple job sites – we’re here to help elevate your enterprise to new heights, ensuring you never miss a crucial call.
Trusted by thousands of businesses
No matter your field of expertise – whether you’re a thriving lawyer building your practice, a dynamic startup poised for expansion, or a seasoned contractor managing multiple job sites – we’re here to help elevate your enterprise to new heights, ensuring you never miss a crucial call.
How Our Answering
Service Made a Difference!
JENNIFER ASHNER
Compliance and quality director chartwell home infusion and specialty pharmacy
When Chartwell decided it was necessary to upgrade the answering system to accommodate the increase in calls during non-business hours, because of growth in business, they contacted Responsive Answering Service.
“Their representative met with our clinical management group. She listened intently as we described the current process for handling after hours calls, what our needs were, and what our expectations for a new system would be. She took our needs and wish list back to her developers and designers who came up with a customized system that gets text messages to the on-call staff in a timely and effective manner that allows us to deal with the issues that our patients are trying to get help with.
The timeliness of return calls has improved dramatically, and no calls are dropped or missed. Our customers ratings on ability to reach us after hours has scored 98%! We are extremely pleased with the service and the contribution it has made to an increase in our overall customer satisfaction scores.”
INSIGHTS FROM SATISFIED CLIENTS
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Vann HambyHamby Roof RepairThey’ve been taking care of all my business calls for nearly 2 years. While no company can claim perfection in its business practices, Responsive Answering Service is great about correcting issue as they may arise. They are essential to the operations of my business. Customerfor life -
Debra BlackDr. David Markle OfficeWe have used Responsive Answering Service for years and love the service we get. The staff is always so helpful and accommodating. You will not be disappointed.
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Cindy PerryMarietta DermatologyOur office was using this answering service when I started in 2003. Always very polite and professional. I am now the manager that oversees and providers call schedule, so I work closely with the answering service. Kerry and Joe came to my office on a few occasions to see how things can improve. They listened to our concerns and came up with a plan. What’s important is that Kerry has followed up with me to make sure things continue to run smoothly.
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Vickie BroadfootClairmont PediatricsWe have used Responsive Answering Service for many – many years and have always been very happy with their service – they are very kind and considerate with our patients and we have never had any complaints.
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Jenifer AshnerCompliance and Quality Director
Chartwell Home Infusion and Specialty PharmacyWhen Chartwell decided it was necessary to upgrade the answering system to accommodate the increase in calls during non-business hours, because of growth in business, we contacted Responsive Answering Service. Their representative, Deb Goff, met with our clinical management group. She listened intently as we described the current process for handling after hours calls, what our needs were, and what our expectations for a new system would be. Deb took our needs and wish list back to her developers and designers who came up with a customized system that gets text messages to the on-call staff in a timely and effective manner that allows us to deal with the issues that our patients are trying to get help with. The timeliness of return calls has improved dramatically, and no calls are dropped or missed. Our customers ratings on ability to reach us after hours has scored 98%! We are extremely pleased with the service and the contribution it has made to an increase in our overall customer satisfaction scores. -
Melanie M.Senior Practice Manager – Orthopedics
Tri-Rivers MusculoskeletalWe have used Responsive Answering Service for many – many years and have always been very happy with their service – they are very kind and considerate with our patients and we have never had any complaints.
Frequently
Asked Questions
What industries does Responsive serve?
A wide variety of industries are supported with Responsive including; medical, legal, automotive, real estate, and more. See our full range of service industries above.
How can I get a quote?
Fill out the form to be connected with a member of our management team for a comprehensive consultation, to see how we can best serve your industry.
What if I don't see my industry listed?
No problem! Our answering service team has decades of combined experience in a variety of fields, and are open to speaking regarding special requests or answering requirements.
What sorts of industries does Responsive excel in supporting?
Any! Our industry list is expansive, and we add new industries to our repertoire frequently. Some stand out industries are medical, legal, and IT support, but any industry can be a great fit for our Responsive team.
How can I find the best industry answering option for my business?
With a variety of services offered like; virtual reception, appointment scheduling, and 24/7 live answering, we have an option to fit your business. Connect with a team member to discuss your options.
Can my answering plan grow with my business?
Yes! Our answering service plans for all industries we serve expand with your business, so you only pay for the time you use. Plans are based on rate per minute, for more information click here.
Get in touch
Our live telephone answering service team is your local answering service solution. Connect with our team today for answers to your questions, request support, share feedback, and our dedicated team is waiting to serve you.