24 hours live answering service
Responsive Answering is a 24-hour live answering service company that will ensure your business continuity through a wide array of cost-effective telephone answering solutions.
We go the extra mile to provide industry-specific plans and programs to meet your needs. Not all customers are equal and not all answering services are equal. Responsive will make sure your business will work to the highest standards even in after-hours services.
Benefits of a live answering service with 24/7/365 support
Did you know that more than 60% of consumers will not leave a voice message when calling a business and reaching voicemail? Let us help you make your business 100% available to all those potential new customers with a live operator at all times!
A 24/7/365 live answering service is your trusted partner in phone communication and customer service, with benefits including:
The ability to capture calls outside of standard business hours
A live answering service works around the clock, which means your callers from across the country or the globe will receive the same level of professional service as your local customers.
Cost savings
With plans starting at just $29/month, compared to in-house receptionists, a live answering service significantly lowers your operational costs.
Shorter hold times for callers
The average American will spend 43 days of their life on hold. At Responsive, our average queue time is just 20 seconds.
Bilingual support
Spanish is the second most commonly spoken language in the US. One in eight U.S. households speaks Spanish as their primary language at home. A bilingual answering service ensures that businesses like yours can effectively communicate with customers who prefer to converse in Spanish.
Responsive’s 24-hour answering service can provide the following answering services:
Which industries need an answering service with 24/7/365 support?
We provide round-the-clock support to clients across industries:
Let us help you make your business 100% available to all potential new customers with a live operator at all times! Contact Responsive today to request a quote for an answering service with 24/7/365 support
10+
years of
experience
experience
50
states
served
served
100%
HIPAA
Compliant
Compliant
500+
businesses
supported
supported
Discover how our answering service makes a difference
Since implementation, return calls have been faster, and after-hours accessibility ratings have reached 98%. We’re extremely pleased with the service and its impact on customer satisfaction.
Their representative met with our clinical team, listened closely to our needs, and returned with a customized system for after-hours calls. It delivers timely text messages to on-call staff, improving response time and ensuring no missed calls.
Jennifer Ashner
Compliance and quality director at Chartwell Home Infusion and Specialty Pharmacy
The whole service has ran so smoothly and we are no longer missing calls from potential clients. Absolutely recommend them!
Tony Junkin
Executive Administrator at My Integrity Counseling
FAQs about our 24 hours live answering service
What does your 24/7 live answering service include?
Our 24/7 service ensures a real person answers every call, day or night, weekends and holidays. Agents can take messages, transfer calls, dispatch urgent issues, and follow your custom scripts for a smooth caller experience.
Are my callers really speaking with a live person at all hours?
Yes. Every call is answered by a trained live operator. Your callers always reach a friendly, professional representative who can help them right away.
How do you handle urgent after-hours calls?
We work with you to define what counts as urgent and create clear escalation protocols. When an urgent call comes in, our agents follow your instructions, such as paging on-call staff, transferring to a cell, or sending priority alerts.
Can I customize how calls are answered at different times of day?
Yes. You can use us after hours only, during overflow periods, or 24/7. We can customize greetings, scripts, and call-routing rules for business hours, evenings, weekends, and holidays to match how your office operates.
How quickly can you start answering calls 24/7?
Most accounts can be set up and live within a short onboarding window once scripts and procedures are approved. We test call flows with you before going live to ensure callers receive the exact experience you expect.
Request a free consultation
Our answering services prioritize your needs and are always ready to help. Whether you have questions, require support, or want to share feedback, our dedicated team is here for you.