Common HIPAA-Compliant Answering Service Mistakes to Avoid Posted May 15, 2025 in Answering Services. Imagine calling your healthcare provider to ask a simple question, only to have the receptionist accidentally disclose another person’s medical…
From Missed Calls to Booked Jobs – Answering Service as a Janitorial Business Game-Changer Posted May 12, 2025 in Answering Services. How many clients have slipped through your fingers? Have you ever considered how much one missed call costs your janitorial …
The Hidden Costs of Missed Calls – Why Your Medical Practice Needs an After-Hours Answering Service Posted in Answering Services, Customer Service. How many calls has your medical practice missed? For most businesses, it’s an inconvenience. Regarding healthcare, opportunities to connect, care,…
Protecting Patient Privacy in 2025 with Secure Text Messaging Posted May 9, 2025 in Answering Services, Customer Service. What would be scarier—a bad case of food poisoning or the thought of your medical data floating around cyberspace? While…
5 Ways Answering Services Can Boost Your Roofing Business Posted May 8, 2025 in Answering Services. How many leads do you lose to your voicemail? More than half your prospective customers won’t leave a message if…
3 Ways Your Patients Benefit From a Medical Answering Machine Posted in Answering Services. Do your patients seem to call at the most inopportune times? Unfortunately, health concerns don’t follow a schedule, and emergencies,…
3 Ways an Employee Call-Off Hotline Improves Workplace Efficiency Posted in Answering Services. Did you know that almost 80% of employees in the United States admitted to calling out of work for reasons…
Balancing Billable Hours and Client Communications – The Legal Answering Service Solution Posted April 4, 2025 in Answering Services. Have you ever wondered how other lawyers juggle client calls while keeping billable hours up? Attorneys spend significant time on…
The Reason Funeral Homes Need 24/7 Call Answering Services Posted March 6, 2025 in Answering Services. Death doesn’t wait for business hours. It doesn’t check clocks, skim calendars, or knock before arriving. For grieving families, the …
Why Your Law Firm Needs a 24-7 Legal Intake Service Posted in Answering Services. Does this sound familiar? You’ve just finished a long day of legal wrangling, the office lights are flocked off, and …