Think about the product or service that you are offering. What matters to your customers when they call? They don’t demand the impossible; they just expect the exceedingly reasonable. Customer expectations are rising and with an outstanding service performance, they can come into equilibrium and be satisfied. Nearly 59% of all customers will test a… Read more »
Category: Customer Service
Secure Messaging
Secure messaging is a server created to protect sensitive data and to provide an agreement with industry regulations such as HIPAA. Responsive Answering Service offers HIPAA Compliant Medical Answering; with confidential and secure new patient screening, 24/7 emergency relays, and medical appointment scheduling solutions, it sets a new standard for Health Care Communications. Responsive Answering… Read more »
Whistleblower Hotline
The Whistleblower Hotline is a system to record and follow up on complaints about internal accounting controls. The Whistleblower Hotline, is a fully-programmed solution, that helps companies take action on innumerable important matters before they escalate into problems. Responsive Answering Service offers this mechanism in order to provide customer’s employees with a safe and secure… Read more »
Direct Response and E-commerce
Direct response is a type of marketing that prompts a specific, measured reaction from a consumer to a marketer. It simplifies the delivery of a call to action and outcome via direct or online interaction, for immediate feedback and response, allowing marketers to understand the behavior of their products or services instantaneously. The direct-response marketing… Read more »
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