Customers want more than the newest and hottest product on the market, they also want the service to match. Customers…

The Health Insurance Portability and Accountability Act (HIPAA) sets the standard for protecting sensitive patient data in the healthcare industry.…

The way customers choose to do business with companies has changed. Consumers are more conscious of their time and expect …

With many businesses switching to remote work environments, several employees are working new and flexible work hours. As a result,…

From meeting with clients to managing staff, many responsibilities come with owning a small business, and needing to be…

The Internet has vastly impacted the way we conduct business. Many business owners and other professionals no longer need to…

Answering every client and potential client call is more important than ever before in the highly competitive legal industry business…

Every customer and potential customer who calls your business represents an opportunity for added revenue and growth. Missing even one…

Few things are as frustrating to customers as calling your business only to be greeted by an automated system telling …

Busy contractors know the importance of never missing a call. At the same time, the demands of the job take…

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