California Answering Service

24/7 Answering Service for California

• 24 / 7 Availability: Our round-the-clock schedule ensures that your California business is always accessible to its callers. When you or your receptionist take a lunch break, take care of other tasks, or leave for the day, our live answering agents step in to provide consistent coverage to your callers.
• Local California Acumen: We are very familiar with California’s culture and business environment. Our agents greet each caller with a professional and welcoming greeting, setting the tone for a positive interaction.
• Bilingual Agents: We provide a 24/7 bilingual answering service to our clients in industries ranging from irrigation to transportation, from medical to legal, so that language is never a barrier for your callers. 28% of California residents speak Spanish, and our operators are ready to answer every call, whether the callers prefer English or Spanish
• Community Commitment: We’re proud to play an active role in supporting California’s local business community. Our dedication to improving caller experiences mirrors the state’s famous culture of innovation and community involvement.
• Personalized Call Answering Solutions: We know that no two California businesses are the same, which is why our services can be customized to meet the distinct requirements of your business. Whether it’s call handling or appointment scheduling, we offer a range of options to align with your business goals, brand voice, and industry.

Industries We Answer For

• Medical: Our HIPAA-compliant medical answering services were created specifically for busy doctors and physician offices. We expertly take care of medical inquiries, appointment scheduling, and urgent calls, ensuring that patients receive prompt and accurate assistance.
• Legal: For law firms, we offer call screening, legal intake, lead qualification, mass torts, and appointment scheduling services, ensuring that clients receive prompt and professional assistance even when attorneys are in court or attending to other client matters.
• Real Estate: Real estate professionals are notoriously busy, with unpredictable schedules. Our answering service supports them by handling property inquiries, appointment scheduling, and providing information to potential buyers and sellers.
• Property Management: Tenant inquiries, maintenance requests, and emergency calls don’t wait for business hours. Our 24/7 answering team is prepared to handle property management calls promptly whenever these situations occur, improving tenant satisfaction.
• HVAC: Utilizing our HVAC answering service ensures your business remains accessible to customers 24/7. Capture emergency service requests and potential leads beyond your standard business hours, maximizing your opportunities for growth and customer satisfaction.
• Plumbing: Plumbing emergencies can happen at any time, including evenings, weekends, and holidays. Our team is here to answer every call, so you can be available to your new and existing customers without missing a beat.
• Construction and Contractors: Construction sites are noisy, making it difficult to talk on the phone. Our construction answering service handles inbound calls, so you can focus on other business matters while we speak with your callers.
• Funeral Homes: We are dedicated to maintaining the dignity and respect every family deserves, offering around-the-clock availability during challenging moments.
• Travel & Hospitality: Travel can be unpredictable these days, but our answering service is something you can count on. Whether facing unexpected challenges or seeking assistance with travel plans, our goal is to ensure travelers experience seamless journeys from start to finish.
• Financial: Our team strictly adheres to stringent privacy and compliance regulations, ensuring peace of mind for both your institution and your clients. No call goes unanswered as we maintain the highest standards of confidentiality.
• Government: We offer telephone answering services to local, state and federal government agencies 24 / 7, enhancing public service and responsiveness. 
• Energy & Utility: When your customers call in with billing inquiries, outage reports, or service requests, our answering service helps maintain customer satisfaction.
• Transportation: Responsive specializes in handling calls for the transportation industry, spanning from limousines to car rentals and everything in between. 
• Charity & Non-Profits: We help charities and nonprofits foster deeper connections with supporters, ensuring goodwill and maximizing fundraising efforts.

California Area Codes We Answer For 

Partner With Responsive For Local California Expertise, Nationwide Reach

• 24/7 availability (including weekends and holidays),
• Trained professionals who specialize in our clients’ range of business categories,
• Versatility to customize our accounts,
• Our average pickup is on the second ring,
• Our average queue time is 20 seconds,
• Our average talk time is around one minute,
• We effectively manage and route thousands of calls a day.

California Cities We Answer Calls For

• Los Angeles
• San Diego
• San Jose
• San Francisco
• Fresno
• Sacramento
• Long Beach
• Oakland
• Bakersfield
• Anaheim
• Santa Ana
• Irvine
• San Bernardino
• Modesto
• Santa Clarita
• Chula Vista
• Glendale