Irvine Answering Service

Welcome to our Irvine, CA answering service, where our mission is to answer every call on behalf of your business promptly and professionally, any time of day or night, 365 days a year. With Responsive Answering Service managing incoming calls, you can concentrate on running your business, knowing that our virtual receptionists are always available to assist your callers.

Irvine Answering Services Features

Our Irvine, CA answering services include:

24/7 Live Answering Service, including after-hours, weekends, nights, and holiday coverage

Virtual Receptionist

Call Screening

Appointment Scheduling

Dispatching Services

Message Taking and Delivery

Bilingual English and Spanish Answering Service

Business Answering Service for Every Industry In Irvine, CA

No matter what industry you’re in—whether it’s healthcare, government, property management or home improvement services—our specialized Irvine answering service agents are trained to understand and meet the specific needs of your business.

Responsive Answering Service is here to support businesses in all of Irvine’s key industries, including:

Irvine Answering Service Pricing

“What’s the price for an answering service?” This question pops up often, given the range of pricing plans and service options available from different Irvine answering service providers.

The cost of an answering service in Irvine depends on the number of calls handled, and any additional features or customization you may need, along with a few other factors.

Answering services may offer several pricing plans:

  • Per Call: You are charged a set rate for each call answered by the service.
  • Per Minute: Pricing is based on the duration of each call. Longer calls result in higher costs.
  • Flat Rate: You pay a fixed monthly fee for a set number of calls or minutes.

Here are a few additional factors to keep in mind when pricing out Irvine answering services:

  • After-Hours Support: Many businesses need phone answering services outside of regular business hours, which may mean additional fees.
  • Call Volume: High call volumes can also lead to increased costs if the service charges per call and/or per minute.

Make sure to gather estimates from multiple providers, taking into account features and potential hidden fees, rather than solely focusing on the base price.

At Responsive, we offer full-service plans starting at just $29/month. Our service costs a fraction of what you would pay a full-time employee to answer phones, while offering 24/7 availability and a full suite of features.

Some sobering statistics show that 92% of all customer interactions happen over the phone, but up to 47% of businesses let calls go unanswered. Missed calls translate to missed sales opportunities. When you factor in the potential revenue loss and the negative impact a missed call can have on your business reputation, opting for a professional answering service emerges as a logical and clear choice.

The Best 24/7 Answering Service for Irvine, CA

Located in Southern California’s Orange County, Irvine is a city known for its planned urban development, vibrant economy, and picturesque surroundings. Established in 1971, Irvine was meticulously designed to prioritize green spaces, residential neighborhoods, and commercial areas, resulting in a well-balanced community. Originally inhabited by the Tongva tribe, Irvine’s modern history began with the arrival of Spanish explorers in the 18th century. Over time, it transitioned from a primarily agricultural area to a thriving city, attracting residents and businesses alike.

Today, Irvine boasts a diverse economy, with a strong presence in sectors such as technology, healthcare, education, and finance. The city is home to numerous technology companies, including many in the semiconductor and software industries. Irvine is home to prominent universities and research institutions, contributing to its reputation as a hub for innovation and intellectual capital. With its favorable business climate, excellent schools, and high quality of life, Irvine continues to attract entrepreneurs, professionals, and families seeking opportunity and prosperity in Southern California. 

For Irvine businesses competing in diverse sectors like biotechnology or tourism, partnering with a professional answering service is a must. It ensures you can communicate promptly and efficiently with customers, no matter how busy or what time it is. This way, you can keep customers happy, snag important leads, and build a strong reputation in the local scene.

At Responsive Answering, we’re thrilled to offer professional answering services for businesses in Irvine and neighboring cities like Tustin, Newport Beach, Costa Mesa, Lake Forest, Mission Viejo, Laguna Niguel, Santa Ana, Anaheim, Orange, and Garden Grove.

Reasons Your Business Needs An Irvine Answering Service

When considering answering services, after-hours support is often top-of-mind. But opting for an Irvine answering service means more than just evening and weekend coverage; it means access to 24/7 availability, cost-effective solutions, flexibility, and bilingual support. This comprehensive approach helps businesses and organizations to focus, distinguish themselves, and provide a positive caller experience. The benefits of an answering service include the following:

  • 24/7 Availability: For many Irvine businesses, calls can come in at any hour, day or night. Whether it’s a worried parent of an infant needing medical advice or a homeowner dealing with a plumbing emergency, our answering service provides uninterrupted 24/7 coverage.
  • Cost Savings: Partnering with a Irvine answering service means reduced overhead expenses compared to hiring full-time receptionists. This allows your business or organization to allocate your budget wisely, without sacrificing reliable phone support.
  • Better Customer Service: In Irvine’s competitive business environment, exceptional customer service is a must. An answering service guarantees that all calls are managed promptly and courteously, minimizing wait times and leaving a favorable impression on customers and clients.
  • Friendly and Professional Voice: Our virtual receptionists extend a warm welcome to every caller, exuding friendliness and hospitality in every interaction. 
  • Scalability: Irvine’s growing economy can bring fluctuating call volumes. At Responsive, we provide cutting-edge technology and expert virtual receptionists ready to ramp up as needed. And, during slower seasons, you won’t face high fixed costs.

When you partner with Responsive, you can count on:

  • Local SoCal Knowledge: Responsive stands out from other Irvine answering services with our deep understanding of Southern California’s culture and local preference.
  • Bilingual English and Spanish Speaking Agents: With our 24/7 bilingual answering service, your customers have the option to interact with your business in English or Spanish, whichever they prefer.
  • Customized Answering Scripts: Customize your call screening, appointment scheduling, and more to suit your unique style. When we partner with you, we start by fully understanding your operations, ensuring our agents are fully immersed in your brand’s tone and preferences.
  • Advanced Telephone Technology: Orange County knows the value of technology, and at Responsive, we’ve made significant investments in cutting-edge telephone technology capable of managing nationwide call volumes and routing calls efficiently. With an average wait time of just 20 seconds, your calls are swiftly directed to a skilled agent, ensuring prompt and knowledgeable assistance.

We also provide appointment scheduling, message taking and delivery, and call screening services.

California Area Codes We Answer For 

We proudly answer calls from every area code in California, including: 

408 – San Jose

209 – Stockton, Modesto

213 – Los Angeles

310 – Los Angeles

323 – Los Angeles

415 – San Francisco

424 – Los Angeles

442 – Riverside, San Bernardino

510 – Oakland, Fremont

530 – Irvine

559 – Fresno

562 – Long Beach

619 – Irvine

626 – Pasadena

628 – San Francisco

650 – Palo Alto, Redwood City

657 – Anaheim

661 – Bakersfield

669 – Irvine

707 – Vallejo, Fairfield

714 – Anaheim

747 – Los Angeles

760 – San Bernardino, Victorville

805 – Oxnard, Thousand Oaks

818 – Los Angeles

831 – Salinas, Monterey

858 – Irvine

909 – San Bernardino

916 – Irvine

925 – Concord, Antioch

949 – Irvine, Newport Beach

951 – Riverside, Moreno Valley

We provide live answering services throughout Golden State, including these zip codes in and near Irvine:

92602 – North Irvine

92603 – Turtle Rock

92604 – Walnut Village

92606 – West Irvine

92612 – University Park

92614 – Woodbridge

92616 – University of California, Irvine

92617 – University of California, Irvine

92618 – Oak Creek

92620 – Northwood

92623 – Irvine

Responsive: Answering Phones In Irvine 24/7

Responsive Answering is a privately owned nationwide telephone answering and call center service with legendary reputation in Irvine. We are deeply connected to the local community, with first-hand knowledge of the unique requirements of businesses here. 

Responsive stands out from other Irvine answering services offering nationwide services, while also tailoring its services to local Irvine business needs. Whether you’re in Irvine or anywhere else in The Golden State and beyond, trust Responsive for a personalized touch backed by the reliability of a national answering service.

Answering calls is more than just a job—it’s our mission here at Responsive. We don’t just pick up phones; we represent your business with professionalism, local understanding, and a friendly demeanor. You can count on Responsive to ensure your customers always get the attention and help they need, whether they’re calling from down the street or across the globe.

Our call answering statistics include:

  • 24/7 availability (including weekends and holidays),
  • Trained professionals who specialize in our clients’ range of business categories,
  • Versatility to customize our accounts,
  • Our average pickup is on the second ring,
  • Our average queue time is 20 seconds,
  • Our average talk time is around one minute,
  • We effectively manage and route thousands of calls a day.
  • We take pride in offering one of the most enjoyable work environments: at Responsive our operators are the most important asset. 

Contact us today to learn more about Responsive Answering Service, or to request a quote.