Fresno Answering Service

Welcome to our Fresno, CA answering service, where we answer every call on behalf of your business promptly and professionally, any time of day or night. 

Did you know that poor customer service is one of the top reasons customers leave a negative review? With Responsive Answering Service in your corner, our virtual receptionists stand by to take care of your callers and ensure a positive experience, while you focus on other aspects of running your business.

Fresno Answering Services Features

Our Fresno, CA answering services include:

24/7 Live Answering Service, including after-hours, weekends, nights, and holiday coverage

Virtual Receptionist

Call Screening

Appointment Scheduling

Dispatching Services

Message Taking and Delivery

Bilingual English and Spanish Answering Service

Business Answering Service for Every Industry In Fresno, CA

Regardless of your industry – from technology to government, from medical to legal, our specialized Fresno answering service agents are trained to understand and cater to the specific requirements of your industry. Responsive Answering Service is here to support businesses in all of Fresno’s key industries, including:

Fresno Answering Service Pricing

“How much does an answering service cost?” This is a question we commonly get asked, with the various pricing structures and service packages offered by different Fresno answering service providers.

The cost of an answering service in Fresno depends on the number of calls handled, and any additional features or customization you may need, along with a few other factors:

  • Per Call: You are charged a set rate for each call answered by the service.
  • Per Minute: Pricing is based on the duration of each call. Longer calls result in higher costs.
  • Flat Rate: You pay a fixed monthly fee for a set number of calls or minutes.

Here are a few additional fee considerations to keep in mind when pricing out Fresno answering services:

  • After-Hours Support: Many businesses need phone answering services outside of regular business hours, which may mean additional fees.
  • Call Volume: High call volumes can also lead to increased costs if the service charges per call and/or per minute.

At Responsive, we offer full-service plans starting at just $29/month. Our service costs a fraction of what you would pay a full-time employee to answer phones, while offering 24/7 availability and a full suite of features. And when considering your investment, keep in mind that a missed call can mean thousands of dollars in lost revenue. With Responsive, you’ll never miss an important call again!

The Best 24/7 Answering Service for Fresno, CA

Fresno, California, nestled in the heart of the San Joaquin Valley, boasts a diverse and dynamic business environment. Known for its robust agricultural sector, Fresno serves as a vital hub for farming and food processing industries, contributing significantly to the nation’s agricultural output. Additionally, Fresno has witnessed burgeoning growth in healthcare, technology, and manufacturing sectors, attracting both established corporations and startups alike. With its strategic location along major transportation routes and a skilled workforce, the city continues to foster innovation and entrepreneurship. The business-friendly policies and supportive ecosystem have led to sustained economic growth, making Fresno an attractive destination for investors and businesses looking to thrive in a vibrant and evolving market.

At Responsive Answering, we proudly provide professional answering services for businesses in Fresno and nearby cities such as Clovis, Madera, Visalia, Hanford, Merced, Tulare, Selma, and Kerman

Does Your Business Need A Fresno Answering Service?

The first thing that comes to mind about answering services for many of our Fresno customers is often after-hours support. However, beyond evening and weekend coverage, hiring a Fresno answering service means cost savings, flexibility, and bilingual support. We help businesses and organizations focus, gain a competitive edge, and offer a positive caller experience. The benefits of an answering service include:

  • 24/7 Availability: For many Fresno businesses, calls can come in at any hour, day or night. Whether it’s a client calling with a legal question or a homeowner dealing with a plumbing emergency, our answering service provides uninterrupted 24/7 coverage so your business remains accessible.
  • Cost Savings: Partnering with a Fresno answering service means reduced overhead expenses compared to hiring full-time receptionists. This allows your business or organization to allocate your budget wisely, without cutting corners on reliable phone support.
  • Stronger Customer Service: In Fresno’s competitive business environment, top-notch customer service is a must. A long wait time or a dropped call may mean a negative review on social media or a customer who will never give you their business again. Fortunately, an answering service guarantees that all calls are managed promptly and courteously, minimizing wait times and leaving a favorable impression.
  • Friendly and Professional Voice: Our virtual receptionists warmly greet each caller, embodying friendliness and hospitality in every interaction. We ensure that each exchange is pleasant, reflecting the welcoming spirit of Fresno.
  • Scalability: Fresno’s expanding economy can bring fluctuating call volumes. At Responsive, we provide cutting-edge technology and expert virtual receptionists ready to ramp up as needed. And, during slower seasons, you won’t face high fixed costs.

When you partner with Responsive, you can count on:

  • Local Central California Knowledge: Responsive stands out from other Fresno answering services with our deep understanding of  California’s culture and local preference
  • Bilingual English and Spanish Speaking Agents: According to the U.S. Census, Spanish is spoken in approximately 25% of Fresno households. With our 24/7 bilingual answering service, your customers have the option to interact with your business in English or Spanish, whichever they feel most comfortable with.
  • Customized Answering Scripts: Customize your call screening, appointment scheduling, and more to suit your unique style. When we partner with you, we start by fully understanding your operations, ensuring our agents are fully immersed in your brand’s tone and preferences.
  • Robust Telephone Technology: California is a state that truly grasps the significance of technology, and at Responsive, we’ve made significant investments in cutting-edge telephone technology capable of managing nationwide call volumes and routing calls efficiently. With an average wait time of just 20 seconds, your calls are swiftly directed to a skilled agent, ensuring prompt and knowledgeable assistance.

We also provide appointment scheduling, message taking and delivery, and call screening services.

California Area Codes We Answer For 

At Responsive, we answer calls from every area code in California, including: 

415 – Fresno

408 – San Jose

209 – Stockton, Modesto

213 – Los Angeles

310 – Los Angeles

323 – Los Angeles

424 – Los Angeles

442 – Riverside, San Bernardino

510 – Oakland, Fremont

530 – Fresno

559 – Fresno

562 – Long Beach

619 – Fresno

626 – Pasadena

628 – Fresno

650 – Palo Alto, Redwood City

657 – Anaheim

661 – Bakersfield

669 – Fresno

707 – Vallejo, Fairfield

714 – Anaheim

747 – Los Angeles

760 – San Bernardino, Victorville

805 – Oxnard, Thousand Oaks

818 – Los Angeles

831 – Salinas, Monterey

858 – San Diego

909 – San Bernardino

916 – Fresno

925 – Concord, Antioch

949 – Irvine, Newport Beach

951 – Riverside, Moreno Valley

We provide live answering services throughout Golden State, including these zip codes in and near Fresno:

94102 – Civic Center

94103 – SoMa (South of Market)

94104 – Financial District

94105 – South Beach

94107 – Potrero Hill

94108 – Chinatown

94109 – Nob Hill

94110 – Mission District

94111 – Embarcadero

94112 – Excelsior District

94114 – Castro District

94115 – Pacific Heights

94116 – Sunset District

94117 – Haight-Ashbury

94118 – Inner Richmond

94121 – Outer Richmond

94122 – Inner Sunset

94123 – Marina District

94124 – Bayview-Hunters Point

94127 – West of Twin Peaks

94129 – Presidio

94130 – Treasure Island

94131 – Twin Peaks

94132 – Lake Merced

94133 – North Beach

94134 – Visitacion Valley

Responsive: Answering Phones In Fresno 24/7

Responsive Answering is a privately owned nationwide telephone answering and call center service with an impeccable reputation in Fresno. Our roots are firmly embedded in the local community, granting us firsthand insight into the distinctive needs of businesses in this area.

Responsive stands out from other Fresno answering services offering nationwide services, while also tailoring its services to local Fresno business needs. Whether you’re in Fresno, anywhere else in California and beyond, trust Responsive for a personalized touch backed by the reliability of a national answering service.

Answering calls is more than a job for us at Responsive—it’s our mission. We don’t just pick up phones; we represent your business with professionalism, local understanding, and a friendly attitude. Count on Responsive to ensure your customers always get the attention and help they need, whether they’re calling from within the city or across the nation.

Here are just some of our call answering statistics:

  • 24/7 availability (including weekends and holidays),
  • Trained professionals who specialize in our clients’ range of business categories,
  • Versatility to customize our accounts,
  • Our average pickup is on the second ring,
  • Our average queue time is 20 seconds,
  • Our average talk time is around one minute,
  • We effectively manage and route thousands of calls a day.
  • We take pride in offering one of the most enjoyable work environments: at Responsive our operators are the most important asset. 

Contact us today to learn more about Responsive Answering Service, or to request a quote.