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855-969-0009

Answering services that elevate your business

Affordable & fully customizable

Our cost-effective answering services are available starting at $29/month.
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Capture 50% more leads

with expert answering services

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24/7 live call answering

Around-the-clock coverage, ensuring that your calls are answered promptly and professionally, even outside of regular business hours.

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Lead capture & client intake

By promptly answering calls from potential customers, we help you capture more leads and sales opportunities.

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US-based receptionists

Our friendly, professional US-based virtual receptionists act as a seamless extension of your team.

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Cost-effective solution

Make a lasting impression with a top-notch service at a fraction of the price of an on-site receptionist.

Industries we serve

Specialized answering services tailored to your industry needs

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Medical Answering Services

HIPAA-compliant support for clinics and healthcare professionals.

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Legal Answering Services

Confidential call handling for attorneys and law firms.

Property
Management
Government
HVAC
Plumbing
Financial
Construction &
contractors
Funeral home
Dental offices
Pediatrician
Surgeons
IT
Accountant
Charity &
Non-Profit
Leisure &
travel
Franchise
Real Estate
Insurance
Landscaping
Roofer
Cleaning &
janitorial
Emergency
restoration
Irrigation
Electrician
Energy & utilities
Transportation
Automotive
Railroads
All industries

Discover how our live answering services work

Our live answering services are simple, reliable, and designed to fit seamlessly into your business operations. With customizable options to meet your unique needs, you can trust us to be there for your business 24/7.
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1 Onboarding + setup

Getting started

Onboarding with our answering service is easy. We work with you to develop a custom greeting, define rules for call handling and routing, provide post-call feedback to you and your customers, as well as engage your callers by scheduling appointments or completing sales intake forms.

An extension of your team

From the first customer call we receive, we become an extension of your business integrating seamlessly to handle your customer calls with the same level of professionalism and care your customers are accustomed to.

Let us take care of it

As an extension of your team, we provide the flexibility you need from weekend and evening coverage to more comprehensive support. We make sure you never miss an opportunity while giving you the time you need to create new ones by focusing on your business.

We support your growth

Never miss an important call again. Our team makes sure your calls are handled promptly and professionally. You’ll receive all of your messages on time and we can also do some of the heavy lifting help with answering chats, collecting payments, and scheduling appointments with plans and services that scale with you.
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30% is saved

in operational costs when working with an answering service.

89% of clients

won’t return after a bad customer experience.

88% of clients

are willing to pay more for an enhanced customer service experience.

Hear us at work

By hearing a real call, you’ll gain insight into how we manage customer interactions with professionalism, efficiency, and care.

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You are listening to Matthew!

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hear us at work
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Answering service pricing

We offer a selection of options for businesses and organizations of any size.

Basic

$29 /month
  • 0 minutes included on your basic plan
  • $1.25 minute rate over included minutes
  • One-time account setup and education $75 fee

Standard

$149 /month
  • 125 minutes included on your standard plan
  • $1.20 minute rate over included minutes
  • One-time account setup and education $75 fee
Most Popular

Premium

$299 /month
  • 250 minutes included on your premium plan
  • $1.18 minute rate over included minutes
  • One-time account setup and education $75 fee

Elite

$549 /month
  • 500 minutes included on your elite plan
  • $1.15 minute rate over included minutes
  • One-time account setup and education $75 fee

Interested in higher volume plans?

Fill out the form below and contact us to request a quote and find out more plan information.
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10+

years of
experience

50

states
served

100%

HIPAA
Compliant

500+

businesses
supported

Get more with
answering services

By hearing a real call, you’ll gain insight into how we manage customer interactions with professionalism, efficiency, and care

Cost-effective solution

A full-time receptionist costs $39,470–$50,000 a year plus benefits. Get a more affordable alternative with no extra expenses.

Enhance customer service

Ensure high levels of customer service, making your in-house staff more efficient by handling routine calls professionally and promptly.

Streamlined operations

An answering service helps you deliver great customer service while keeping your team efficient.

Increased productivity

Free your receptionists to focus on high-value tasks, boosting productivity and streamlining operations.
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Meet the team at Responsive

george otte
george otte
George Otte
CEO
Emma Nordlund
Marketing Coordinator
jessica volker
jessica volker
Jessica Volker
Business Development Representative
casey meredith
Casey Meredith
Director of Operations
Learn more

Discover how our answering service makes a difference

Since implementation, return calls have been faster, and after-hours accessibility ratings have reached 98%. We’re extremely pleased with the service and its impact on customer satisfaction.

Their representative met with our clinical team, listened closely to our needs, and returned with a customized system for after-hours calls. It delivers timely text messages to on-call staff, improving response time and ensuring no missed calls.
Jennifer Ashner
Compliance and quality director at Chartwell Home Infusion and Specialty Pharmacy
The whole service has ran so smoothly and we are no longer missing calls from potential clients. Absolutely recommend them!
Tony Junkin
Executive Administrator at My Integrity Counseling
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Frequently asked questions

What types of call handling services does responsive answering offer?

Our professional answering service provides custom greetings, call routing, call screening, appointment scheduling, lead qualification and intake, virtual receptionist and more.

Our professional answering service seamlessly becomes an extension of your business, handling customer calls with the same level of professionalism and care your customers expect.

Our virtual receptionist and answering service offers flexible coverage, including weekend and evening hours. We are available 24/7/365.

Yes, we offer appointment scheduling as part of our answering services.

All our staff members complete three weeks of intensive training before answering live calls. Our agents are later tested, monitored for quality assurance purposes, and continuously trained.
Does Responsive Answering provide message delivery?
Yes, we provide message taking and delivery services. Message delivery is a core component of our business, as we prioritize meeting our customers’ personalized needs. We offer flexible options for message delivery, allowing you to receive updates instantly or at intervals of your choice—every 30 minutes, hour, or day.
We support a variety of industries, including medical, legal, real estate, construction, transportation, and more.

Yes, our bilingual answering agents are fluent in Spanish and English, supporting your callers in the language they are most comfortable with.

Yes, our answering service pricing plans and services are designed to scale with your business needs.

The onboarding process involves working with you to set up custom greetings, define call handling rules, and establish feedback mechanisms for you and your customers.

Request a free consultation

Our answering services prioritize your needs and are always ready to help. Whether you have questions, require support, or want to share feedback, our dedicated team is here for you.