In business, first impressions are important. Technology and flexibility have given small businesses the ability to adopt the look and feel of a larger company with the use of a virtual receptionist. If you have ever called a business only to reach their voicemail or an automated service, you appreciate the sound of a live… Read more »
The Internet has vastly impacted the way we conduct business. Many business owners and other professionals no longer need to work in a physical office space and employ full-time office staff. This shift has made it increasingly more common to have remote employees handle business virtually. Virtual conditions provide a new level of freedom for… Read more »
2017 has been marked by many experts the year of the customer journey. As consumers are given more options when it comes to making buying decisions, it is our job to make sure that their experience with us is memorable. Simple frustrations such as unanswered phone calls can lead to frustrations that will cause the… Read more »
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