Dallas Answering Service Responsive Answering Service is a professional answering service with decades of experience, the latest technology, and the best team of live answering agents. If you are looking for a Dallas TX answering service, count on us to answer every call on behalf of your business, round the clock, 365 days a year.

Dallas Answering Services Top Features

Our comprehensive Dallas, TX answering services include: 24/7 Live Answering Service, including after-hours, weekends, nights, and holiday coverage Virtual Receptionist Call Screening Appointment Scheduling Dispatching Services Message Taking and Delivery Bilingual English and Spanish Answering Service

Business Answering Service for Every Industry In Dallas, TX

Regardless of your industry – from technology to government, from medical to legal, our specialized Dallas answering service agents are trained to understand and cater to the specific requirements of your industry. Responsive Answering Service is here to support businesses in all of Dallas’s key industries, including:

How Much Does A Dallas Answering Service Cost?

“How much does an answering service cost?” This is a common question we get, given the different pricing structures and service packages offered by various Dallas answering service providers. The cost of an answering service in Dallas depends on the number of calls handled, and any additional features or customization you may need, along with a few other factors:
  • Per Call: You are charged a set rate for each call answered by the service.
  • Per Minute: Pricing is based on the duration of each call. Longer calls result in higher costs.
  • Flat Rate: You pay a fixed monthly fee for a set number of calls or minutes.
Some additional fee considerations to know when pricing out Dallas answering services:
  • After-Hours Support: Your businesses may need phone answering services outside of regular business hours, which may mean additional fees, depending on the service you choose.
  • Call Volume: High call volumes can also lead to increased costs if the service charges per call and/or per minute.
At Responsive, our comprehensive plans begin at only $29 per month. Our service expenses represent a fraction of the expenditure required to employ a full-time receptionist, yet we provide round-the-clock availability and a complete range of features. Overlooking a call could result in significant revenue loss, potentially amounting to thousands of dollars. With Responsive, you can rest assured that no vital call will slip through the cracks again!

The Best 24/7 Answering Service for Dallas, TX

Dallas, TX, boasts a rich history deeply intertwined with its present-day prominence in the business world. Originally established as a trading post in the mid-19th century, Dallas quickly evolved into a major transportation and commerce hub due to its strategic location along important trade routes. The discovery of oil in nearby regions further fueled the city’s growth, leading to the establishment of major oil companies and attracting significant investment. Over the years, Dallas has weathered economic downturns and emerged as a resilient and adaptive metropolis, diversifying its economy beyond oil and expanding into sectors such as technology, healthcare, and finance. Today, the city’s skyline is dotted with towering skyscrapers, emblematic of its status as a thriving center for corporate headquarters and entrepreneurship. Notable corporations headquartered in Dallas include AT&T, Southwest Airlines, and Texas Instruments. The city boasts a robust infrastructure and favorable business climate, attracting multinational corporations and startups alike.  At Responsive Answering, we take pride in offering professional answering services tailored to businesses in Dallas and surrounding areas such as Fort Worth, Plano, Irving, Arlington, Garland, Richardson, Frisco, McKinney, and Denton.

When Does Your Business Need A Dallas Answering Service?

For many of our Dallas customers, the initial thought regarding answering services often revolves around after-hours support. However, beyond catering to evening and weekend needs, employing a Dallas-based answering service offers a range of benefits including cost efficiency, flexibility, and bilingual support. The benefits of an answering service include:
  • 24/7 Availability: For many Dallas businesses, calls can come in at any hour, day or night. Whether it’s a client calling with a medical question or a homeowner dealing with a plumbing emergency, our answering service provides uninterrupted 24/7 coverage so your business remains accessible.
  • Cost Savings: Partnering with an Dallas answering service means reduced overhead expenses compared to hiring full-time receptionists. This allows your business or organization to allocate your budget wisely, without cutting corners on reliable phone support.
  • Stronger Customer Service: In Dallas’s competitive business environment, top-notch customer service is a must. A long wait time or a dropped call may mean a negative review on social media or a customer who will never give you their business again. Fortunately, an answering service guarantees that all calls are managed promptly and courteously, minimizing wait times and leaving a favorable impression.
  • Professional and Courteous Voice: Our virtual receptionists warmly greet each caller, embodying Southern hospitality in every interaction. 
  • Scalability: Dallas’s growing economy can mean fluctuating call volumes. We provide cutting-edge technology and expert virtual receptionists ready to ramp up as needed. And, during slower seasons, you won’t face high fixed costs.
When you partner with Responsive, you can count on:
  • Local Texas Knowledge: Responsive stands out from other Dallas answering services with our deep understanding of the Texas culture and local preferences
  • Bilingual English and Spanish Speaking Agents: Research shows that close to half of Dallas households speak languages other than English. With our 24/7 bilingual answering service, your customers have the option to interact with your business in English or Spanish, whichever language they prefer.
  • Advanced Telephone Technology: We have invested in cutting-edge telephone technology to manage nationwide call volumes and routing calls efficiently. With an average wait time of just 20 seconds, your calls are swiftly directed to a skilled agent, ensuring prompt and knowledgeable assistance.
  • Custom Answering Scripts: Make your call screening, appointment scheduling, and other features fit your style. When we team up, we get to know your operations inside out, making sure our agents match your brand’s vibe and preferences perfectly.
We also provide appointment scheduling, message taking and delivery, and call screening services.

Texas Area Codes We Answer For 

At Responsive, we answer calls from every area code in Texas, including:  210 – San Antonio 214/469/972 – Dallas/Fort Worth 254 – Waco/Killeen/Temple 281/346/713/832 – Houston 325 – Abilene/San Angelo 346/281/713/832 – Houston 361 – Corpus Christi 409/430/936/979 – East Texas 430/903 – Tyler/Longview 432 – Midland/Odessa 469/214/972 – Dallas/Fort Worth 512/737 – Dallas 682/817 – Fort Worth 713/346/281/832 – Houston 726/210 – San Antonio 737/512 – Dallas 806 – Amarillo 830 – San Antonio 832/346/281/713 – Houston 903/430 – Tyler/Longview 915 – El Paso 936/409/979/430 – College Station/Bryan 940 – Wichita Falls 956 – Brownsville/McAllen 972/214/469 – Dallas/Fort Worth 979/936/409/430 – College Station/Bryan 979/936/409/430 – Huntsville 430/903 – Sherman/Denison We provide live answering services throughout The Lone Star State, including these zip codes in and near Dallas: 75201 – Downtown Dallas 75202 – Dallas Arts District 75203 – Oak Cliff 75204 – Uptown Dallas 75205 – Highland Park 75206 – M Streets 75207 – Design District 75208 – Bishop Arts District 75209 – Bluffview 75210 – South Dallas 75211 – West Dallas 75212 – Trinity Groves 75214 – Lakewood 75215 – Fair Park 75216 – South Dallas 75217 – Pleasant Grove 75218 – White Rock Lake 75219 – Oak Lawn 75220 – Love Field 75223 – East Dallas 75224 – Oak Cliff 75225 – Preston Hollow 75226 – Deep Ellum 75227 – East Dallas 75228 – East Dallas 75229 – North Dallas 75230 – North Dallas 75231 – Lake Highlands 75232 – Southwest Dallas 75233 – Oak Cliff 75234 – Farmers Branch 75235 – Medical District 75236 – Oak Cliff 75237 – Oak Cliff 75238 – Lake Highlands 75240 – North Dallas 75241 – South Dallas 75243 – Lake Highlands 75244 – North Dallas 75246 – Downtown Dallas 75247 – Design District 75248 – Far North Dallas 75249 – Southwest Dallas 75251 – North Dallas 75252 – Far North Dallas 75253 – South Dallas 75254 – Far North Dallas 75287 – Far North Dallas

Responsive: Answering Phones In Dallas 24/7

Responsive Answering is a privately owned nationwide telephone answering and call center service with an impeccable reputation in Dallas. Our deep ties to the local community provide us with firsthand understanding of the unique requirements of businesses in this region. We distinguish ourselves among Dallas answering services by providing nationwide coverage while also customizing our services to meet the specific needs of local Dallas businesses. Whether you’re located in Dallas, elsewhere in Texas, or beyond, trust Responsive for a personalized approach supported by the reliability of a national answering service. Answering calls is more than a task for us at Responsive—it’s our mission. We go beyond mere phone handling; we embody your business with professionalism, local expertise, and a welcoming demeanor. Rely on Responsive to guarantee your customers consistently receive the assistance they require, whether they’re dialing in from local or distant locations. Here are just some of our call answering statistics:
  • 24/7 availability (including weekends and holidays),
  • Trained professionals who specialize in our clients’ range of business categories,
  • Versatility to customize our accounts,
  • Our average pickup is on the second ring,
  • Our average queue time is 20 seconds,
  • Our average talk time is around one minute,
  • We effectively manage and route thousands of calls a day.
  • We take pride in offering one of the most enjoyable work environments. Our operators are the most important asset!
Contact us today to learn more about Responsive Answering Service, or to request a quote.