Texas Answering Service

Welcome to our Texas answering service, where we proudly provide exceptional phone communication solutions tailored to the unique business environment of The Lone Star State. Whether your business is based in Austin, Dallas, or anywhere else in Texas, you can feel confident that we understand the culture of your region and represent your company with utmost professionalism.

24/7 Answering Service for Texas

Our comprehensive suite of answering services includes:

24/7 Live Answering Service, including after-hours, weekends, nights, and holiday coverage

Virtual Receptionist

Call Screening

Appointment Scheduling

Dispatching Services

Message Taking and Delivery

Bilingual English and Spanish Answering Service

When you partner with a Texas live answering service, you can count on:

  • 24 / 7 Availability: Our round-the-clock schedule ensures that your Texas business is always accessible. While you attend to other business matters, take a lunch break, or leave for the day, our live answering agents provide consistent coverage.
  • Local Texas Acumen: We have a thorough understanding of Texas’s history and business environment. Our answering agents infuse each call with a touch of Texas’s renowned Southern hospitality, ensuring a warm welcome for every caller.
  • Bilingual Agents: We provide a 24/7 bilingual answering service to our clients in industries ranging from irrigation to transportation, from medical to legal, so that language is never a barrier for your callers.
  • Community Commitment: We’re proud to play an active role in supporting Texas’s local business community. Our dedication to improving caller experiences mirrors the state’s famous culture of hospitality and community involvement.
  • Personalized Call Answering Solutions: We know that no two Texas businesses are the same, which is why our services can be customized to meet the distinct requirements of your business. Whether it’s call handling or appointment scheduling, we offer a range of options to align with your business goals, brand voice, and industry.

Our goal is to support the success of your business while delivering exceptional customer experiences that reflect the famous spirit of Texas.

Industries We Answer For

Responsive Answering Service is available to support businesses in all of The Lone Star State’s key industries, including:

  • Medical: Our HIPAA-compliant medical answering services were created specifically for busy doctor and physician offices. We expertly take care of medical inquiries, appointment scheduling, and urgent calls, ensuring that patients receive prompt and accurate assistance.
  • Legal: For law firms, we offer call screening, legal intake, lead qualification, mass torts, and appointment scheduling services, ensuring that clients receive prompt and professional assistance even when attorneys are in court or attending to other client matters.
  • Real Estate: Real estate professionals are notoriously busy, with unpredictable schedules. Our answering service supports them by handling property inquiries, appointment scheduling, and providing information to potential buyers and sellers.
  • Property Management: Tenant inquiries, maintenance requests, and emergency calls don’t wait for business hours. Our 24/7 answering team is prepared to handle calls promptly whenever these situations occur, improving tenant satisfaction.
  • HVAC: Utilizing our HVAC answering service ensures your business remains accessible to customers 24/7, even when you’re away on a job. Capture emergency service requests and potential leads beyond your standard business hours, maximizing your opportunities for growth and customer satisfaction.
  • Plumbing: Plumbing emergencies can happen at any time, including evenings, weekends, and holidays. Our team is here to answer every call, so you can be available to your new and existing customers without missing a beat.
  • Construction and Contractors: Construction sites are noisy, making it difficult to talk on the phone. Our construction answering service specializes in handling all incoming calls, so you can attend to other business matters while we speak with your callers.
  • Funeral Homes: We offer funeral home answering services 24/7, ensuring every caller feels acknowledged and valued. With our round-the-clock availability, we strive to uphold the dignity and respect that each family deserves during a difficult time. 
  • Travel & Hospitality: Whether facing unexpected challenges or seeking assistance with travel plans, our goal is to ensure travelers experience seamless journeys from start to finish.
  • Financial: Our team strictly adheres to stringent privacy and compliance regulations. This commitment provides peace of mind for both your institution and your clients, guaranteeing that no call goes unanswered while maintaining the highest standards of confidentiality and security.
  • Government: We offer telephone answering services to local, state and federal government agencies 24 / 7, enhancing public service and responsiveness. 
  • Energy & Utility: When your customers call in with billing inquiries, outage reports, or service requests, our answering service helps maintain customer satisfaction.
  • Transportation: Responsive specializes in handling calls for the transportation industry, spanning from limousines to car rentals and everything in between. 
  • Charity & Non-Profits: We help charities and nonprofits foster deeper connections with supporters, ensuring goodwill and maximizing fundraising efforts.

Texas Area Codes We Answer For 

No matter which part of Texas your business is located in, our dedicated answering service agents are well-versed in the unique requirements of your industry. Whether you run a plumbing business in El Paso or a busy law practice in Austin, our answering service is fully prepared to cater to your specific needs.

We answer calls from every area code in Texas, including: 

214/469/682: Dallas-Fort Worth metroplex.

903: Northeast Texas, including Tyler.

915: El Paso and western Texas.

817/682: Fort Worth metro area.

210: San Antonio and vicinity.

254: Central Texas, including Waco.

361: Gulf Coast region, including Corpus Christi.

432: Western Texas, including Midland.

512/737: Austin and surroundings.

806: Texas Panhandle, including Amarillo.

830: Southwestern Texas, including San Marcos.

936: Eastern Texas, including Huntsville.

940: North-central Texas, including Denton.

956: Southernmost tip of Texas, including Laredo.

972: Dallas suburbs, including Plano.

979: Southeastern Texas, including College Station.

Partner With Responsive For All Texas Answering Service Needs

Responsive Answering is a privately owned company that offers professional telephone answering services nationwide. While we are well-known in Texas, our services extend nationwide, setting us apart from competitors based solely in the Lone Star State. Our expertise in local needs combined with our broad reach makes us the top choice for businesses seeking reliable phone answering solutions, both within and beyond Texas.

Some of our call answering stats include:

  • 24/7 availability (including weekends and holidays),
  • Trained professionals who specialize in our clients’ range of business categories,
  • Versatility to customize our accounts,
  • Our average pickup is on the second ring,
  • Our average queue time is 20 seconds,
  • Our average talk time is around one minute,
  • We effectively manage and route thousands of calls a day.
  • At Responsive, we are proud to provide an exceptionally enjoyable work environment. Our operators are our foremost asset. Furthermore, we have outfitted our centers with cutting-edge technology and continue to invest in upgrades to both hardware and software systems.

Texas Cities We Answer Calls For

We proudly answer calls for businesses throughout Texas including:


San Antonio



Fort Worth

El Paso