Dallas Answering Service

Welcome to our Dallas, TX answering service, where proudly answer every call on behalf of your business, round the clock, 365 days a year!

Did you know that poor customer service is one of the top reasons customers choose to leave a negative review? With Responsive Answering Service in your corner, our virtual receptionists stand by to take care of your callers and ensure a positive experience and positively contribute to your brand reputation. By entrusting virtual receptionists to handle incoming calls efficiently, we free up valuable time and resources for business owners to concentrate on core operations and growth strategies.

Dallas Answering Services Top Features

Our comprehensive Dallas, TX answering services include:

24/7 Live Answering Service, including after-hours, weekends, nights, and holiday coverage

Virtual Receptionist

Call Screening

Appointment Scheduling

Dispatching Services

Message Taking and Delivery

Bilingual English and Spanish Answering Service

Business Answering Service for Every Industry In Dallas, TX

Regardless of your industry – from technology to government, from medical to legal, our specialized Dallas answering service agents are trained to understand and cater to the specific requirements of your industry. Responsive Answering Service is here to support businesses in all of Dallas’s key industries, including:

How Much Does A Dallas Answering Service Cost?

“How much does an answering service cost?” This is a common question we get, given the different pricing structures and service packages offered by various Dallas answering service providers.

The cost of an answering service in Dallas depends on the number of calls handled, and any additional features or customization you may need, along with a few other factors:

  • Per Call: You are charged a set rate for each call answered by the service.
  • Per Minute: Pricing is based on the duration of each call. Longer calls result in higher costs.
  • Flat Rate: You pay a fixed monthly fee for a set number of calls or minutes.

Some additional fee considerations to know when pricing out Dallas answering services:

  • After-Hours Support: Your businesses may need phone answering services outside of regular business hours, which may mean additional fees, depending on the service you choose.
  • Call Volume: High call volumes can also lead to increased costs if the service charges per call and/or per minute.

At Responsive, our comprehensive plans begin at only $29 per month. Our service expenses represent a fraction of the expenditure required to employ a full-time receptionist, yet we provide round-the-clock availability and a complete range of features. Overlooking a call could result in significant revenue loss, potentially amounting to thousands of dollars. With Responsive, you can rest assured that no vital call will slip through the cracks again!

The Best 24/7 Answering Service for Dallas, TX

Dallas, TX, boasts a rich history deeply intertwined with its present-day prominence in the business world. Originally established as a trading post in the mid-19th century, Dallas quickly evolved into a major transportation and commerce hub due to its strategic location along important trade routes. The discovery of oil in nearby regions further fueled the city’s growth, leading to the establishment of major oil companies and attracting significant investment. Over the years, Dallas has weathered economic downturns and emerged as a resilient and adaptive metropolis, diversifying its economy beyond oil and expanding into sectors such as technology, healthcare, and finance. Today, the city’s skyline is dotted with towering skyscrapers, emblematic of its status as a thriving center for corporate headquarters and entrepreneurship. Notable corporations headquartered in Dallas include AT&T, Southwest Airlines, and Texas Instruments. The city boasts a robust infrastructure and favorable business climate, attracting multinational corporations and startups alike. 

At Responsive Answering, we take pride in offering professional answering services tailored to businesses in Dallas and surrounding areas such as Fort Worth, Plano, Irving, Arlington, Garland, Richardson, Frisco, McKinney, and Denton.

When Does Your Business Need A Dallas Answering Service?

For many of our Dallas customers, the initial thought regarding answering services often revolves around after-hours support. However, beyond catering to evening and weekend needs, employing a Dallas-based answering service offers a range of benefits including cost efficiency, flexibility, and bilingual support. By partnering with us, businesses and organizations can streamline operations, gain a competitive advantage, and ensure a positive caller experience. The benefits of an answering service include:

  • 24/7 Availability: For many Dallas businesses, calls can come in at any hour, day or night. Whether it’s a client calling with a medical question or a homeowner dealing with a plumbing emergency, our answering service provides uninterrupted 24/7 coverage so your business remains accessible.
  • Cost Savings: Partnering with an Dallas answering service means reduced overhead expenses compared to hiring full-time receptionists. This allows your business or organization to allocate your budget wisely, without cutting corners on reliable phone support.
  • Stronger Customer Service: In Dallas’s competitive business environment, top-notch customer service is a must. A long wait time or a dropped call may mean a negative review on social media or a customer who will never give you their business again. Fortunately, an answering service guarantees that all calls are managed promptly and courteously, minimizing wait times and leaving a favorable impression.
  • Professional and Courteous Voice: Our virtual receptionists warmly greet each caller, embodying friendliness and hospitality in every interaction. We ensure that each exchange is pleasant, reflecting the welcoming spirit of Dallas.
  • Scalability: Dallas’s growing economy can mean fluctuating call volumes. At Responsive, we provide cutting-edge technology and expert virtual receptionists ready to ramp up as needed. And, during slower seasons, you won’t face high fixed costs.

When you partner with Responsive, you can count on:

  • Local Texas Knowledge: Responsive stands out from other Dallas answering services with our deep understanding of the Texas culture and local preferences
  • Bilingual English and Spanish Speaking Agents: Research shows that close to half of Dallas households speak languages other than English. With our 24/7 bilingual answering service, your customers have the option to interact with your business in English or Spanish, whichever language they prefer.
  • Advanced Telephone Technology: We have invested in cutting-edge telephone technology to manage nationwide call volumes and routing calls efficiently. With an average wait time of just 20 seconds, your calls are swiftly directed to a skilled agent, ensuring prompt and knowledgeable assistance.
  • Custom Answering Scripts: Make your call screening, appointment scheduling, and other features fit your style. When we team up, we get to know your operations inside out, making sure our agents match your brand’s vibe and preferences perfectly.

We also provide appointment scheduling, message taking and delivery, and call screening services.

Texas Area Codes We Answer For 

At Responsive, we answer calls from every area code in Texas, including: 

210 – San Antonio

214/469/972 – Dallas/Fort Worth

254 – Waco/Killeen/Temple

281/346/713/832 – Houston

325 – Abilene/San Angelo

346/281/713/832 – Houston

361 – Corpus Christi

409/430/936/979 – East Texas

430/903 – Tyler/Longview

432 – Midland/Odessa

469/214/972 – Dallas/Fort Worth

512/737 – Dallas

682/817 – Fort Worth

713/346/281/832 – Houston

726/210 – San Antonio

737/512 – Dallas

806 – Amarillo

830 – San Antonio

832/346/281/713 – Houston

903/430 – Tyler/Longview

915 – El Paso

936/409/979/430 – College Station/Bryan

940 – Wichita Falls

956 – Brownsville/McAllen

972/214/469 – Dallas/Fort Worth

979/936/409/430 – College Station/Bryan

979/936/409/430 – Huntsville

430/903 – Sherman/Denison

We provide live answering services throughout The Lone Star State, including these zip codes in and near Dallas:

75201 – Downtown Dallas

75202 – Dallas Arts District

75203 – Oak Cliff

75204 – Uptown Dallas

75205 – Highland Park

75206 – M Streets

75207 – Design District

75208 – Bishop Arts District

75209 – Bluffview

75210 – South Dallas

75211 – West Dallas

75212 – Trinity Groves

75214 – Lakewood

75215 – Fair Park

75216 – South Dallas

75217 – Pleasant Grove

75218 – White Rock Lake

75219 – Oak Lawn

75220 – Love Field

75223 – East Dallas

75224 – Oak Cliff

75225 – Preston Hollow

75226 – Deep Ellum

75227 – East Dallas

75228 – East Dallas

75229 – North Dallas

75230 – North Dallas

75231 – Lake Highlands

75232 – Southwest Dallas

75233 – Oak Cliff

75234 – Farmers Branch

75235 – Medical District

75236 – Oak Cliff

75237 – Oak Cliff

75238 – Lake Highlands

75240 – North Dallas

75241 – South Dallas

75243 – Lake Highlands

75244 – North Dallas

75246 – Downtown Dallas

75247 – Design District

75248 – Far North Dallas

75249 – Southwest Dallas

75251 – North Dallas

75252 – Far North Dallas

75253 – South Dallas

75254 – Far North Dallas

75287 – Far North Dallas

Responsive: Answering Phones In Dallas 24/7

Responsive Answering is a privately owned nationwide telephone answering and call center service with an impeccable reputation in Dallas. Our deep ties to the local community provide us with firsthand understanding of the unique requirements of businesses in this region.

We distinguish ourselves among Dallas answering services by providing nationwide coverage while also customizing our services to meet the specific needs of local Dallas businesses. Whether you’re located in Dallas, elsewhere in Texas, or beyond, trust Responsive for a personalized approach supported by the reliability of a national answering service.

Answering calls is more than a task for us at Responsive—it’s our mission. We go beyond mere phone handling; we embody your business with professionalism, local expertise, and a welcoming demeanor. Rely on Responsive to guarantee your customers consistently receive the assistance they require, whether they’re dialing in from local or distant locations.

Here are just some of our call answering statistics:

  • 24/7 availability (including weekends and holidays),
  • Trained professionals who specialize in our clients’ range of business categories,
  • Versatility to customize our accounts,
  • Our average pickup is on the second ring,
  • Our average queue time is 20 seconds,
  • Our average talk time is around one minute,
  • We effectively manage and route thousands of calls a day.
  • We take pride in offering one of the most enjoyable work environments. Our operators are the most important asset!

Contact us today to learn more about Responsive Answering Service, or to request a quote.