Newark Answering Service Our Newark, NJ answering service proudly answers every call on behalf of your business or organization, around the clock, 365 days a year.

Newark Answering Services Top Features

Did you know that a shocking 72 to 80% of business callers will hang up without leaving a voicemail if their call isn’t answered?  This is just one of the many reminders that businesses need to be readily available to answer calls and engage with customers directly. When potential clients or customers don’t get a prompt response from you, they are likely to turn to competitors who are more readily available, leading to lost business opportunities and revenue. That’s why a professional answering service is a must for Newark businesses and organizations. Our comprehensive Newark, NJ answering services include: 24/7 Live Answering Service, including after-hours, weekends, nights, and holiday coverage Virtual Receptionist Call Screening Appointment Scheduling Dispatching Services Message Taking and Delivery Bilingual English and Spanish Answering Service

Business Answering Service for Every Industry In Newark, NJ

Responsive Answering Service is here to support businesses in all of Newark’s key industries, including:

Newark Answering Service Pricing

The cost of an answering service in Newark depends on the number of calls handled, additional features or customization you may need, and a few other factors. Answering services may bill in a variety of ways:
  • Per Call: You are charged a set rate for each call answered by the service.
  • Per Minute: Pricing is based on the duration of each call. 
  • Flat Rate: You pay a fixed monthly fee for a set number of calls or minutes.
Additional fee considerations to know when pricing out Newark answering services may include:
  • After-Hours Support: Your businesses may need phone answering services outside of regular business hours, which may mean additional fees, depending on your chosen service.
  • Call Volume: High call volumes can also lead to increased costs if the service charges per call and/or per minute.
At Responsive, our comprehensive plans begin at just $29 per month. This cost is a fraction of what you would pay for a full-time receptionist in Newark, yet it provides 24/7 availability and a complete range of features. Missing a call can result in lost business and customer goodwill, but with Responsive at your side, you can be confident that no important call will go unanswered. The return on investment makes our affordable answering service an easy decision for Newark businesses.

Medical Answering Service for Newark NJ & Beyond

Medical answering services play a key role in providing continuous support for healthcare providers and patients in Newark and surrounding areas. Responsive Answering provides a specialized medical answering service tailored for healthcare providers in New Jersey and beyond. Our medical answering service service is designed to improve patient communication while ensuring strict adherence to HIPAA regulations, guaranteeing confidentiality and security of patient information.

24/7 Answering Service for Newark, NJ

Newark, New Jersey, the largest city in New Jersey, Newark, serves as a major transportation hub, with its proximity to New York City, Newark Liberty International Airport, and a significant rail network fueling economic growth. With a population of more than 2.6 million, the Newark metropolitan area covers much of northern New Jersey, including Essex, Union, Morris, Sussex, Somerset, and Hunterdon counties, as well as Pike County in Pennsylvania. The city is home to a wide range of industries, including finance, technology, healthcare, education, and logistics. Stevens Institute of Technology, in partnership with the NJEDA and Plug and Play, launched the New Jersey Fintech Accelerator at Stevens Institute of Technology (NJ FAST), a fintech accelerator, and the Center for Research toward Advancing Financial Technologies (CRAFT), the first fintech-focused Industry-University Cooperative Research center funded by the National Science Foundation. Newark’s financial sector is particularly robust, with numerous banks, insurance companies, and investment firms headquartered in the city. The healthcare industry thrives in Newark, anchored by institutions like Rutgers New Jersey Medical School and University Hospital, which provide both medical services and employment opportunities for thousands. Newark’s education sector, driven by institutions like Rutgers University–Newark and the New Jersey Institute of Technology, not only provides education but also fosters innovation and entrepreneurship.

The Advantages of An Newark Answering Service for Your Business

Forget about relying solely on after-hours support for your answering service needs. A Newark-based answering service offers so much more than just coverage during evenings and weekends. With cost efficiency, flexibility, and bilingual support, partnering with us comes with a ton of benefits. You can streamline your operations, boost your competitive edge, and make sure every caller has a great experience by using our services. The benefits of a live answering service include:
  • 24/7 Availability: For many Newark businesses, calls can come in at any hour, day or night. Whether it’s a patient needing urgent medical advice from their healthcare provider after hours or a homeowner facing a heating emergency during one of Newark’s harsh winters, our answering service provides 24/7 coverage to ensure your business is always accessible.
  • Cost Savings: Partnering with a Newark answering service reduces overhead expenses compared to hiring full-time receptionists.
  • Consistent Customer Service: A long wait time or a dropped call may mean a negative review on social media or a customer who will never give you their business again. But an answering service ensures that all calls are handled promptly and with professionalism, minimizing wait times and leaving a favorable impression.
  • Professional and Friendly Voice: Our virtual receptionists greet each caller, embodying friendliness and hospitality in every interaction. We ensure that each exchange is pleasant, reflecting the same call etiquette that you would expect from your own employees.
  • Scalability: Newark’s growing economy can mean that call volume fluctuates. At Responsive, we provide cutting-edge technology and expert virtual receptionists ready to scale up as needed.
When you partner with Responsive, you can expect:
  • Local New Jersey Knowledge: Responsive stands out from other Newark answering services with our deep understanding of the New Jersey culture and local preferences. Our team is trained to provide personalized service that resonates with your clients, ensuring every interaction feels familiar and trustworthy
  • Bilingual Answering Agents: With our 24/7 bilingual answering service, your callers can interact with your business in English or Spanish, whichever they feel most comfortable with.
  • Customized Answering Scripts: Customize your call screening, appointment scheduling, and more to suit your unique style. When we partner with you, we start by fully understanding your operations, ensuring our agents are fully immersed in your brand’s tone and preferences.
  • Advanced Telephone Technology: With an average wait time of just 20 seconds, your calls are quickly directed to a skilled agent, ensuring prompt and knowledgeable assistance. As a state of innovators, New Jersey values technology, and at Responsive, we’ve made significant investments in cutting-edge telephone technology to manage nationwide call volumes and route calls efficiently. 
We also provide appointment scheduling, message taking and delivery, and call screening services.

New Jersey Area Codes We Answer For 

At Responsive, we answer calls from every area code in New Jersey, including:  201 551 609 640 732 848 856 862 908 973 We provide live answering services throughout New Jersey, including these zip codes in and near Newark: 07102 07103 07104 07105 07106 07107 07108 07112 07114 07017 (East Orange) 07018 (East Orange) 07028 (Glen Ridge) 07029 (Harrison) 07079 (South Orange) 07109 (Belleville) We expertly answer calls for businesses based in Newark and nearby cities, such as East Orange, Irvington, Harrison, Kearny, Belleville, Bloomfield, South Orange, Maplewood, Union, and Elizabeth

Responsive: Answering Phones In Newark 24/7

Responsive Answering is a privately owned nationwide telephone answering and call center service with a stellar reputation in Newark. Answering calls is not just a job for us at Responsive—it’s our mission. We do more than just handle calls; we represent your business with professionalism, local New Jersey expertise, and a friendly demeanor. Count on Responsive to ensure your customers always receive the assistance they need, whether they’re calling from nearby or far away. Here are just some of our call answering statistics:
  • 24/7 availability (including weekends and holidays),
  • Trained professionals who specialize in our clients’ range of business categories,
  • Versatility to customize our accounts,
  • Our average pickup is on the second ring,
  • Our average queue time is 20 seconds,
  • Our average talk time is around one minute,
  • We effectively manage and route thousands of calls a day.
  • We take pride in offering one of the most enjoyable work environments. Our operators are the most important asset!
Contact us today to learn more about Responsive Answering Service, or to request a quote.