Welcome to our Kansas answering service, where we offer world-class phone answering solutions customized to the warm and friendly business culture of The Show-Me State. Whether your business is based in one of Kansas’s vibrant cities, rural expanses, or somewhere in between, you can count on our live answering agents to greet each caller with professionalism and Southern hospitality. Welcome aboard!
24/7 Answering Service for Kansas
Our full-service call answering solutions include: 24/7 Live Answering Service, including after-hours, weekends, nights, and holiday coverage Virtual Receptionist Call Screening Appointment Scheduling Dispatching Services Message Taking and Delivery Bilingual English and Spanish Answering Service When you partner with our Kansas professional answering service, you will expect:- 24 / 7 Availability: Our round-the-clock accessibility helps your business remain available to your customers. We answer calls during business hours, after hours, in the middle of the night, and even during holidays.
- Local Kansas Savvy: Our virtual receptionists are familiar with Kansas’s culture and local business preferences. When we answer a call, your callers will feel a sense of familiarity and connection. Many times the callers don’t even realize they are speaking with an outsourced answering service!
- Custom Call Answering Solutions: Every Kansas business is unique, and we take the time to ensure our services are tailored to fit individual needs. From message-taking to appointment scheduling, we can adjust our offerings to align with your business goals, brand voice, and preferences.
- Bilingual Agents: Our bilingual answering service is an asset to our clients across industries ranging from legal to real estate, from construction to medical. Our bilingual answering agents can interact with your callers in English or Spanish, whichever language they prefer.
Industries We Answer For
Kansas has a diverse and growing economy, with a gross state product of $190.1 billion in 2024 and a growth rate of 2.2% over the past five years. The state’s economy is built on a strong foundation of traditional industries like agriculture, manufacturing, and logistics, which provide stability and steady growth. However, Kansas has also been experiencing impressive economic expansion in recent years, ranking first in the nation for economic growth in the third quarter of 2023 with a 9.7% increase. If there is a place that knows advanced manufacturing, it’s Kansas! Ranging from fuselages to food and chemicals to computer electronics, there is a common thread among Kansas’ manufacturing pursuits – the use of the most advanced techniques and innovative materials and support from in-state centers of national prominence. Logistics is another growing industry in Kansas. Located in the heart of the United States, Kansas offers companies a unique and outstanding logistical advantage to help reach customers faster and more efficiently. Kansas’ investment in the life sciences continues to attract biotech companies from around the globe. Kansas provides an infrastructure that fosters creative thinking and innovation to advance new technologies that help improve the health and wellbeing of people, animals and other living things. Responsive Answering Service is available to support businesses across Kansas’s key industries, including:- Medical: Our HIPAA-compliant medical answering services are customized for doctors and physicians. We handle medical inquiries, appointment scheduling, and urgent calls, so that your patients receive prompt assistance and feel heard and respected.
- Legal: For law firms, we provide call screening, legal intake, lead qualification, mass torts, and appointment scheduling services, ensuring that clients receive prompt and professional assistance even when your staff is on another call, in court, in training or assisting other clients.
- Real Estate: We can handle property inquiries, schedule appointments, and provide information to potential buyers and sellers.
- Property Management: We handle property management calls around the clock, helping ensure tenant satisfaction. If a maintenance request or emergency call can’t wait until regular business hours, our live answering agents are on standby to provide immediate assistance.
- HVAC: We help your Kansas HVAC business remain accessible around the clock. Capture emergency service requests and potential leads outside your regular business hours, with Responsive as your trusted answering service.
- Plumbing: Plumbing emergencies can happen at any time, including evenings, weekends, and holidays. While you are out on a job site, we help ensure that no call is missed and every client receives the attention they deserve when dialing your number.
- Construction and Contractors: By promptly addressing incoming calls, we help ensure that your clients receive a professional response, while your team may be out at a noisy construction site or attending to other matters.
- Funeral Homes: We recognize the emotional nature of the situations our funeral industry clients face. Our 24/7 funeral home answering services offer a comforting and reassuring presence for callers, providing support during a delicate time.
- Travel & Hospitality: Whether your customers are calling for reservations, tour information, or unforeseen travel complications, our answering agents ensure that travelers have an enjoyable experience before, during, and after their trip.
- Financial: Financial matters need to be handled with utmost confidentiality, and our live agents adhere to strict privacy and compliance regulations when answering calls on behalf of your firm.
- Government: We are experienced in providing telephone answering services to local, state and federal government agencies 24 / 7.
- Energy & Utility: When your customers call in with billing inquiries, outage reports, or service requests, our answering service helps maintain customer satisfaction.
- Transportation: Responsive has decades of experience answering calls for the transportation business, from limos to car rentals and everything in between. We help your company keep the focus on the road while we handle the calls.
- Charity & Non-Profits: We help Kansas-based charities and nonprofits foster strong ties with supporters, ensuring goodwill and maximizing fundraising efforts.
Kansas Area Codes We Answer For
No matter which part of Kansas your business is located in, our dedicated answering service agents are well-versed in the unique requirements of your industry. Whether you run a government agency in Topeka, a plumbing business in Kansas City, or an orthodontics clinic in Wichita, our answering service is tailored to meet your needs. We answer calls for Kansas businesses in all area codes, including: 316, 620, 785, 913.Local Kansas Expertise, Nationwide Reach
Responsive Answering, a privately held firm, offers nationwide professional telephone answering and call center services. Although we have a strong connection to Kansas, our reach spans the entire country. Our unique combination of local knowledge and broad national coverage sets us apart from other answering services based in Kansas. Some of our call answering stats include:- 24/7 availability (including weekends and holidays),
- Trained professionals who specialize in our clients’ range of business categories,
- Versatility to customize our accounts,
- Our average pickup is on the second ring,
- Our average queue time is 20 seconds,
- Our average talk time is around one minute,
- We effectively manage and route thousands of calls a day.
- We take pride in offering one of the most enjoyable work environments. At Responsive our operators are the most important asset.
- We have equipped our centers with state-of-the-art technology and keep investing in upgrades to system hardware and software.
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