Friendly Game of Telephone for Customer Satisfaction

Posted November 28, 2018 by webmaster & filed under Customer Service.

When a valued customer contacts your business, you expect the message they left with your call answering staff to be…

Your Competitive Advantage in 2016

Posted January 15, 2016 by webmaster & filed under Business, Customer Service, Marketing.

Your business is seeking a new competitive advantage for 2016. Like a majority of businesses, you’ve highlighted customer service as…

Professional Phone Skills

Posted June 26, 2015 by webmaster & filed under Business, Customer Service, Marketing.

A customer contacts your firm; their first impression of your corporation is typically made by the receptionist or representative. It…