Tempe Answering Service

Welcome to our Tempe, AZ answering service! Our mission is to ensure every call to your business is promptly and warmly handled, day or night. Let us be the friendly voice your callers hear when they call, leaving them with a positive impression of your business every time.

Tempe AZ Answering Service Pricing

A staggering 92% of all customer interactions happen over the phone, but sadly up to 47% of businesses let calls go unanswered. If you’re running a business or overseeing a busy office, you are familiar with the challenge of juggling tasks while trying to answer every call promptly. That’s why investing in a professional answering service becomes an easy and wise choice when you consider the potential revenue lost from missed calls.

The cost of an answering service in Tempe can vary depending on factors such as the level of service required, the number of calls handled, and any additional features or customization. 

Most answering services offer several pricing plans and structures, including:

  • Per Call: You are charged a set rate for each call answered by the service.
  • Per Minute: Pricing is based on the duration of each call. Longer calls result in higher costs.
  • Flat Rate: You pay a fixed monthly fee for a set number of calls or minutes.

Additional fee considerations:

  • After-Hours Support: Many businesses need phone answering services outside of regular business hours, which may mean additional fees.
  • Call Volume: High call volumes can also lead to increased costs if the service charges per call and/or per minute.

Be sure to get estimates from multiple providers, considering features and hidden fees, not just the price.

At Responsive, we offer plans starting at just $29/month. Our service costs a fraction of what you would pay a full-time employee to answer phones, and it comes with a full suite of features, as well as 24/7 availability.

Featured Tempe Telephone Answering Services

Our Tempe, AZ answering services include:

24/7 Live Answering Service, including after-hours, weekends, nights, and holiday coverage

Virtual Receptionist

Call Screening

Appointment Scheduling

Dispatching Services

Message Taking and Delivery

Bilingual English and Spanish Answering Service

Business Answering Service for Every Industry In Tempe, AZ

Responsive Answering Service is here to support businesses in all of Tempe’s key industries, including:

The Best 24/7 Answering Service for Tempe, AZ Businesses and Organizations

Tempe, Arizona, situated in the heart of the Valley of the Sun, is renowned for its rich cultural scene, stunning natural landscapes, and dynamic urban environment. Historically, Tempe traces its roots back to the 1860s when it was settled as Hayden’s Ferry, named after Charles Trumbull Hayden, an early settler who established a ferry service across the Salt River. Over time, the area developed into a thriving community and eventually became known as Tempe in 1879. One of the city’s most prominent landmarks is Arizona State University (ASU), a major research institution that shapes Tempe’s identity as a bustling college town, fostering innovation, education, and a youthful atmosphere.

Tempe is home to a growing economy with several industries contributing to its expansion. The city is a hub for technology and innovation, hosting numerous high-tech companies and startups, particularly in fields such as software development, aerospace, and biotechnology. Tempe’s strategic location within the Phoenix metropolitan area makes it a key player in the region’s transportation and logistics sector, with major companies operating distribution centers and logistics hubs. Tempe’s tourism industry thrives thanks to its scenic desert landscapes, outdoor recreational opportunities, and cultural attractions like the Tempe Center for the Arts and the Tempe Town Lake.

With Tempe being a busy city with lots of different industries, there’s often a high volume of calls coming in. A professional answering service ensures that every call gets attention promptly, whether it’s scheduling appointments or addressing customer questions. If you manage an office or a business in Tempe, you’ll appreciate the value of an outsourced answering service when it comes to maintaining professionalism and keeping up with customer calls.

Benefits of A Tempe Answering Service

Bringing on a Tempe answering service means professionalism, round-the-clock availability, cost-effectiveness, flexibility, and reliability. An answering service, also known as a virtual receptionist, allows businesses to focus on their core operations, distinguish themselves in the market for outstanding customer service.

  • Professionalism and Customer Service: In Tempe’s growing business environment, professionalism and exceptional customer service are non-negotiable. An answering service guarantees that all calls are managed promptly and courteously, minimizing wait times and leaving a positive impression on every caller. 
  • Friendly Demeanor: Our virtual receptionists greet each caller with a warm smile, exuding friendliness and hospitality with every interaction. No matter how busy your office gets, our answering agents are standing by to handle your calls.
  • 24/7 Availability: In Tempe, calls can pour in at all hours, day or night. Whether it’s a patient needing to schedule an appointment, a client awaiting a legal update, or a customer dealing with an air-conditioning emergency, our answering service ensures consistent 24/7 coverage. You will have peace of mind knowing that no important calls will slip through the cracks, even on weekends or holidays.
  • Scalability: As Tempe’s industries continue to expand, call volumes may fluctuate accordingly. An answering service is capable of handling increased call traffic during peak times. At Responsive, we’re equipped with robust technology and a team of virtual receptionists ready to ramp up operations instantly when your call volume increases. And if your call volume drops, you won’t be saddled with hefty fixed costs.

When you partner with us for your answering service needs, you can count on:

  • Local Arizona Acumen: Choose the natural partner for your Tempe business. Responsive stands out from other Tempe answering services with our deep understanding of Arizona’s culture and local preferences. 
  • Customized Answering Scripts: Experience tailored services for your Tempe business. Customize your call screening, appointment scheduling, and more to suit your unique style. When we partner with you, we take the time to fully understand your operations, ensuring our agents align with your brand’s tone and preferences.
  • Bilingual English and Spanish Speaking Agents: According to the latest census numbers, Spanish is spoken in approximately 20 percent of Arizona homes. We offer a 24/7 bilingual answering service with live agents who are fluent in both languages, ensuring that language is never a barrier to serving your clientele.
  • State-of-the-Art Phone Technology: Arizona values technology, and if you handle phone communications for your office, you will appreciate the investments we’ve made into our networks. With average wait times of just 20 seconds, your calls are promptly routed to a knowledgeable agent. 

We also provide appointment scheduling, message taking and delivery, and call screening services.

Arizona Area Codes We Answer For 

Regardless of your industry – from medical to manufacturing, from utilities to non-profit, our specialized Tempe answering service agents are trained to understand and cater to the specific requirements of your industry.

We proudly answer calls from every area code in Arizona, including: 

480: Scottsdale

520: Tucson

602: Tempe

623: Glendale, Sun City

928: Flagstaff, Prescott, Yuma

480: Mesa

623: Peoria, Surprise

520: Sierra Vista, Casa Grande

928: Lake Havasu City, Kingman

520: Nogales, Douglas

928: Show Low, Payson

520: Safford, Thatcher

928: Winslow, Page

480: Chandler

520: Marana, Oro Valley

We provide live answering services throughout Grand Canyon State, including these zip codes in and near Tempe:

85281 – Downtown Tempe

85282 – South Tempe

85283 – Central Tempe

85284 – Southern Tempe

85285 – Northeast Tempe

We answer calls for businesses based in Tempe as well as nearby cities like Phoenix, Mesa, Chandler, Gilbert, and Scottsdale.

Answering Phones In Tempe 24/7

Responsive Answering is a privately owned nationwide telephone answering and call center service known for its excellent reputation in Tempe. We are deeply connected to the local community, with a detailed grasp of the unique requirements of businesses here. 

Answering calls in Tempe isn’t just a service for us; it’s about integrating into the city’s thriving business scene. We understand that every call is an opportunity, each caller bringing unique needs and a chance for positive interaction. That’s why we go beyond answering phones, representing your business with professionalism, local understanding, and a welcoming attitude reflecting Tempe’s vibrant spirit. 

Here are just some of our call answering statistics:

  • 24/7 availability (including weekends and holidays),
  • Trained professionals who specialize in our clients’ range of business categories,
  • Versatility to customize our accounts,
  • Our average pickup is on the second ring,
  • Our average queue time is 20 seconds,
  • Our average talk time is around one minute,
  • We effectively manage and route thousands of calls a day.
  • We take pride in offering one of the most enjoyable work environments: at Responsive our operators are the most important asset. 

Contact us today to learn more about Responsive Answering Service, or to request a quote.