New Orleans Answering Service

Welcome to our New Orleans, LA answering service! Our mission is to provide prompt and friendly handling of every call to your business, any time of day or night. With Responsive Answering Service by your side, you can focus on your business operations, knowing that your callers are receiving exceptional care and professionalism every time. Our dedicated virtual receptionists are committed to answering every call with the high standards and Southern friendliness you would expect from your employees.

How Much Does A New Orleans Answering Service Cost?

Did you know that 92% of all customer interactions happen over the phone? And yet, as many as 47% of businesses let calls go unanswered. When you consider the volume of business lost due to missed calls, investing in a professional answering service becomes an easy decision. 

The cost of an answering service in New Orleans can vary depending on factors such as the level of service required, the number of calls handled, and any additional features or customization. 

Most answering services offer several pricing plans and structures, including:

  • Per Call: You are charged a set rate for each call answered by the service.
  • Per Minute: Pricing is based on the duration of each call. Longer calls result in higher costs.
  • Flat Rate: You pay a fixed monthly fee for a set number of calls or minutes.

Additional Fee Considerations:

  • After-Hours Support: Many businesses require phone answering services outside of regular business hours, which may incur additional fees.
  • Call Volume: High call volumes can also lead to increased costs, but the quality of service provided justifies the investment.

No two businesses are alike, and the true price of your answering service will depend on factors specific to your operations and customer service systems.

At Responsive, we offer plans starting at just $29/month. Not only does our service cost a fraction of what you would pay a full-time employee to answering phones, it comes with a variety of additional features, as well as 24/7 availability.

Featured New Orleans Telephone Answering Services

Our New Orleans, LA answering services include:

24/7 Live Answering Service, including after-hours, weekends, nights, and holiday coverage

Virtual Receptionist

Call Screening

Appointment Scheduling

Dispatching Services

Message Taking and Delivery

Bilingual English and Spanish Answering Service

Business Answering Service for Every Industry In New Orleans, LA

Responsive Answering Service is here to support businesses in all of New Orleans’s key industries, including:

An answering service often saves the day when your in-house team is not available: after-hours, during lunch breaks, on holidays, or during busy times. It easily handles fluctuating call volumes, scaling up or down as needed, without needing to hire or lay off additional staff. A virtual receptionist ensures business reliability and competitiveness – simply put, it’s a smart and sensible choice.

The Best 24/7 Answering Service for New Orleans, LA

New Orleans, known as “The Big Easy” or “The Crescent City,” boasts a rich tapestry of history and culture that sets it apart as one of the most vibrant cities in the United States. Founded in 1718 by French colonists, its unique blend of French, Spanish, African, and Creole influences is evident in its architecture, cuisine, music, and traditions. From the lively jazz scene of Bourbon Street to the historic French Quarter with its iconic wrought-iron balconies and colorful buildings, the city pulsates with energy and charm. Its annual Mardi Gras celebration, dating back to the early 18th century, is world-renowned for its elaborate parades, masked balls, and vibrant street parties. Beyond its cultural allure, New Orleans also boasts a diverse business environment.

New Orleans has a diverse economy with the main sectors being energy, advanced manufacturing, international trade, healthcare and tourism. Home to internationally-known universities, hospitals and a Bioinnovation Center, the city is also one of the country’s top meeting and convention destinations. Many companies and entrepreneurs are attracted to New Orleans because it is a world-class city with a reasonable cost of living. With an abundance of universities, employers can have access to a qualified labor pool and a moderately-priced real estate market means that office and warehouse space can often be found at a discount comparable to other cities.

According to the New Orleans Business Alliance, New Orleans is the “Silicon Valley of the South,” thanks to its unparalleled creative culture, leading entrepreneurial ecosystem, affordable business costs, and digital media tax credits. The New Orleans Health Innovators Challenge (NOLAHI) is an annual digital health competition, produced by the New Orleans Business Alliance (NOLABA) and partners since 2018, that brings together startups from around the country to collaborate with local healthcare leaders to find solutions to pressing healthcare challenges. 

New Orleans is also a significant logistics hub. For 300 Years, New Orleans has been the business gateway to America and the world. Local businesses benefit from incredible multimodal transportation (rail, air, truck, barge, and ship), value-added offerings including warehousing, storage, third-party logistics providers, state-of-the-art facilities, rail connectivity, port operations, ground and air freight, and wholesalers.

If you run or manage a business in New Orleans, you know the importance of providing top-notch customer service to stand out in this unique market. Answering services play a major part in ensuring that clients and customers receive prompt and professional assistance, whether it’s scheduling appointments, handling inquiries, or routing calls. With the city’s thriving tourism industry and a bustling local economy, businesses rely on efficient communication channels to maintain their competitive edge, while maintaining the world-famous Big Easy spirit. Using an answering service is not only efficient, but also reinforces the reputation of businesses as reliable and customer-centric entities in the vibrant tapestry of New Orleans.

Why Choose A New Orleans Answering Service?

Hiring a New Orleans answering service provides professionalism, 24/7 availability, cost savings, flexibility, and reliability. It helps businesses focus, stand out, and offer industry-specific expertise:

  • Professionalism and Customer Service: New Orleans’s competitive business landscape demands professionalism and outstanding customer service. An answering service ensures that every call is handled with courtesy and efficiency, without a long “on hold” time, creating a positive impression for customers and clients.
  • Friendly Demeanor: Our virtual receptionists embody Southern hospitality, extending warmth and friendliness to every caller. With a genuine demeanor, they greet callers warmly and attentively listen to their needs. Using courteous language and maintaining a positive attitude, our agents ensure each interaction is pleasant and memorable, reflecting the spirit of New Orleans.
  • 24/7 Availability: New Orleans is a bustling city, and calls can come in at any time of day or night. Whether it is a patient wanting to schedule an appointment, a client looking for an update on their legal matter, or a customer with a plumbing emergency, our answering service gives you 24/7 coverage, so you never miss important calls, even on weekends or holidays.
  • Specialized Industry Knowledge: New Orleans’s key industries, such as healthcare, technology, and tourism, often require specialized knowledge. An answering service can be trained on industry-specific terminology and handle calls accordingly.
  • Scalability: New Orleans’s growing industries may mean fluctuating call volumes. An answering service can adjust to accommodate increased call volumes during peak call times. At Responsive, we have both the technology and the answering agents (also known as virtual receptionists) ready to scale up at a moment’s notice. And when your call volume slows down, you don’t need to worry about high fixed costs.
  • Cost Savings: When you use aNew Orleans answering service, you save you, paying only for the services you use, cutting down on overhead expenses compared to hiring full-time receptionists.

When you partner with us for your answering service needs, you can count on:

  • Local Louisiana Acumen: One of the areas where we stand out from other New Orleans answering services is our deep understanding of Louisiana’s culture and local preferences. Our live agents, well-acquainted with the area and the Southern hospitality it is known for, answer calls with a genuine sense of local knowledge and warmth.
  • Customized Answering Scripts: In New Orleans, every business has its own flavor, which is why our full suite of services – from call screening to appointment scheduling – can be tailored just for you. When we kick off, we dive deep into understanding your business, setting clear guidelines for our agents based on your brand voice and preferences.
  • Latest Telephone Technology: Our investment in top-notch call answering technology ensures no call goes unanswered. With wait times averaging just 20 seconds, calls are quickly directed to an agent ready to deliver excellent service, whether it’s answering questions, routing the call, or jotting down a message. 
  • Bilingual English and Spanish Speaking Agents: we offer a 24/7 bilingual answering service to our clients across industries ranging from financial to healthcare to home improvement. Our agents are fluent in both languages, ensuring that language is never a barrier to serving your clientele.

We also provide appointment scheduling, message taking and delivery, and call screening services.

Louisiana Area Codes We Answer For 

Regardless of your industry – from medical to manufacturing, from utilities to non-profit, our specialized New Orleans answering service agents are trained to understand and cater to the specific requirements of your industry.

We answer calls from every area code in Louisiana, including: 

225 – Baton Rouge and surrounding areas.

318 – Northern Louisiana cities.

337 – Southwest Louisiana parishes.

504 – New Orleans and suburbs.

985 – Southshore and Bayou regions.

504 – New Orleans metropolitan area.

We provide live answering services throughout The Pelican State, including these zip codes in and near New Orleans:

70112 – Central Business District (CBD), Warehouse District

70113 – Central City, Garden District

70114 – Algiers, Behrman

70115 – Uptown, Garden District

70116 – French Quarter, Marigny

70117 – Bywater, Ninth Ward

70118 – Carrollton, University District

70119 – Mid-City, Bayou St. John

70121 – Jefferson, River Ridge

70122 – Gentilly Terrace, Dillard University

70123 – Elmwood, Harahan

70124 – Lakeview, Lakeshore

70125 – Broadmoor, Gert Town

70126 – New Orleans East

70127 – New Orleans East

70128 – New Orleans East

70129 – Venetian Isles, Lake Catherine

70130 – Central Business District (CBD), Lower Garden District

70131 – Algiers, English Turn

70148 – University of New Orleans

Answering Phones In New Orleans 24/7

Responsive Answering is a privately owned nationwide telephone answering and call center service known for its excellent reputation in New Orleans. We are deeply connected to the local community and have a solid understanding of the unique requirements of businesses here. 

What sets Responsive apart is our ability to offer services across the nation, combining local Big Easy expertise with national excellence. Whether you’re in New Orleans or anywhere else in the USA, we provide a friendly, personal touch supported by the reliability of a national service provider. 

Our commitment to answering calls in New Orleans is more than just a service; it’s a dedication to being an integral part of the city’s vibrant business community. We understand that behind every call is a potential opportunity, a customer with unique needs, and a chance to make a positive impact. That’s why we go beyond simply answering phones – we strive to represent your business with the utmost professionalism, local knowledge, and a friendly touch that reflects the warmth and diversity of New Orleans itself. 

Some of our call answering statistics include:

  • 24/7 availability (including weekends and holidays),
  • Trained professionals who specialize in our clients’ range of business categories,
  • Versatility to customize our accounts,
  • Our average pickup is on the second ring,
  • Our average queue time is 20 seconds,
  • Our average talk time is around one minute,
  • We effectively manage and route thousands of calls a day.
  • We take pride in offering one of the most enjoyable work environments: at Responsive our operators are the most important asset. 

Contact us today to learn more about Responsive Answering Service, or to request a quote.