Connecticut Answering Service

Welcome to our Connecticut answering service, where we proudly provide top-notch phone communication solutions tailored to the culture and business environment of The Constitution State. Whether your business is based in Hartford, New Haven, or anywhere else in Connecticut, you can trust Responsive Answering Care to represent your business with the utmost professionalism. 

24/7 Answering Service for Connecticut

Our comprehensive suite of answering services includes:

24/7 Live Answering Service, including after-hours, weekends, nights, and holiday coverage

Virtual Receptionist

Call Screening

Appointment Scheduling

Dispatching Services

Message Taking and Delivery

Bilingual English and Spanish Answering Service

When you partner with a Connecticut live answering service, you can count on:

  • 24 / 7 Availability: Our round-the-clock schedule ensures that your Connecticut business is always accessible to its callers. When you or your receptionist attend to other business matters, take a lunch break, or wrap up for the day, our live answering agents step in to provide consistent coverage.
  • Local Connecticut Acumen: We are intimately familiar with Connecticut’s culture and business environment. Our agents greet each caller with a touch of Connecticut’s renowned hospitality, ensuring a warm and welcoming experience.
  • Bilingual Agents: We provide a 24/7 bilingual answering service to our clients in industries ranging from irrigation to transportation, from medical to legal, so that language is never a barrier for your callers.
  • Community Commitment: We’re proud to play an active role in supporting Connecticut’s local business community. Our dedication to improving caller experiences mirrors the state’s famous culture of hospitality and community involvement.
  • Personalized Call Answering Solutions: We know that no two Connecticut businesses are the same, which is why our services can be customized to meet the distinct requirements of your business. Whether it’s call handling or appointment scheduling, we offer a range of options to align with your business goals, brand voice, and industry.

Our goal is to support the success of your business while delivering exceptional customer experiences that reflect the famous spirit of Connecticut.

Industries We Answer For

Responsive Answering Service is available to support businesses in all of The Constitution State’s key industries, including:

  • Medical: Our HIPAA-compliant medical answering services were created specifically for busy doctors and physician offices. We expertly take care of medical inquiries, appointment scheduling, and urgent calls, ensuring that patients receive prompt and accurate assistance.
  • Legal: For law firms, we offer call screening, legal intake, lead qualification, mass torts, and appointment scheduling services, ensuring that clients receive prompt and professional assistance even when attorneys are in court or attending to other client matters.
  • Real Estate: Real estate professionals are notoriously busy, with unpredictable schedules. Our answering service supports them by handling property inquiries, appointment scheduling, and providing information to potential buyers and sellers.
  • Property Management: Tenant inquiries, maintenance requests, and emergency calls don’t wait for business hours. Our 24/7 answering team is prepared to handle calls promptly whenever these situations occur, improving tenant satisfaction.
  • HVAC: Utilizing our HVAC answering service ensures your business remains accessible to customers 24/7, even when you’re away on a job. Capture emergency service requests and potential leads beyond your standard business hours, maximizing your opportunities for growth and customer satisfaction.
  • Plumbing: Plumbing emergencies can happen at any time, including evenings, weekends, and holidays. Our team is here to answer every call, so you can be available to your new and existing customers without missing a beat.
  • Construction and Contractors: Construction sites are noisy, making it difficult to talk on the phone. Our construction answering service handles inbound calls, so you can focus on other business matters while we speak with your callers.
  • Funeral Homes: We offer funeral home answering services 24/7, ensuring every caller feels acknowledged and valued. With our round-the-clock availability, we strive to uphold the dignity and respect that each family deserves during a difficult time. 
  • Travel & Hospitality: Whether facing unexpected challenges or seeking assistance with travel plans, our goal is to ensure travelers experience seamless journeys from start to finish.
  • Financial: Our team strictly adheres to stringent privacy and compliance regulations, ensuring peace of mind for both your institution and your clients. No call goes unanswered as we maintain the highest standards of confidentiality.
  • Government: We offer telephone answering services to local, state and federal government agencies 24 / 7, enhancing public service and responsiveness. 
  • Energy & Utility: When your customers call in with billing inquiries, outage reports, or service requests, our answering service helps maintain customer satisfaction.
  • Transportation: Responsive specializes in handling calls for the transportation industry, spanning from limousines to car rentals and everything in between. 
  • Charity & Non-Profits: We help charities and nonprofits foster deeper connections with supporters, ensuring goodwill and maximizing fundraising efforts.

Connecticut Area Codes We Answer For 

Whether you run a plumbing business in Bridgeport or a busy medical practice in New Haven, our answering service is fully prepared to cater to your business’s needs. Regardless of which part of Connecticut your business is located in, our dedicated answering service agents are familiar with the unique requirements of your industry. 

We answer calls from every area code in Connecticut, including: 

203: Southwest, including New Haven.

475: Overlay for 203.

860: Northern and eastern regions.

959: Overlay for 860.

Partner With Responsive For Local Connecticut Expertise, Nationwide Reach

Responsive Answering is a privately owned company known for professional telephone answering services nationwide. While we are well-known in Connecticut, our services extend nationwide, setting us apart from other Connecticut answering services. Our expertise in local requirements, combined with our broad reach and robust technology makes us the top choice for businesses within and beyond Connecticut.

Some of our call answering stats include:

  • 24/7 availability (including weekends and holidays),
  • Trained professionals who specialize in our clients’ range of business categories,
  • Versatility to customize our accounts,
  • Our average pickup is on the second ring,
  • Our average queue time is 20 seconds,
  • Our average talk time is around one minute,
  • We effectively manage and route thousands of calls a day.

Our operators are our most important asset, and we are proud to provide an exceptionally enjoyable work environment. Additionally, we have equipped our centers with cutting-edge technology and continue to invest in upgrades to both hardware and software systems, ensuring reliability around the clock and no missed or dropped calls. These are just some of the factors that make Responsive the trusted choice for Connecticut businesses.

Connecticut Cities We Answer Calls For

We proudly answer calls for businesses located throughout the great state of Connecticut, including:

  • New Haven
  • Bridgeport
  • Stamford
  • Hartford
  • Waterbury