Businesses receive hundreds of calls each year. Business telephone etiquette is essential, as phone conversations are limited in comparison to face-to-face meetings. Believe it or not, business telephone etiquette begins before a phone call takes place and ends after you hang up your phone. Follow these simple guidelines to ensure positive business interactions via the… Read more »
Posts Tagged: professional etiquettes
Professional Phone Skills
A customer contacts your firm; their first impression of your corporation is typically made by the receptionist or representative. It is their job to uphold a professional appearance throughout the entirety of their job tasks. Answering the phone is just one of the many tasks in which they are assigned to, but it is the… Read more »
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