Business Telephone Etiquette

Posted March 25, 2016 by webmaster & filed under Answering Services, Business, Customer Service, Marketing.

Businesses receive hundreds of calls each year. Business telephone etiquette is essential, as phone conversations are limited in comparison to…

Professional Phone Skills

Posted June 26, 2015 by webmaster & filed under Business, Customer Service, Marketing.

A customer contacts your firm; their first impression of your corporation is typically made by the receptionist or representative. It…