How Bilingual Answering Services Can Work for You

Posted by & filed under Answering Services, Business, Customer Service, Marketing.

Savvy businesses are employing bilingual answering services to accommodate their callersand increase the number of potential customers. Within the next few years the Hispanic population will make up nearly 20% of the population in the United States. Those answering service agents that can speak fluently in both Spanish and English have the capability to handle… Read more »

The Impacts of Being Bilingual

Posted by & filed under Business, Customer Service, Marketing.

Language is a leading factor in communication. In the year 2011, the U.S. Census Bureau conducted a survey illustrating that of the 291.5 million people aged 5 and over, 60.6 million people spoke a language other than English at home. It is crucial to be equipped with bilingual employees in order to builda more prepared… Read more »