Salt Lake City Answering Service Welcome to our Salt Lake City, UT answering service, where we proudly answer every call on behalf of your business or organization, 24/7, 365 days a year! Is your Salt Lake City business missing important calls? Did you know that 80% of callers who reach voicemail do not leave a message? That’s right—most potential customers will simply hang up and move on to the next business, potentially your competitor. This is why having a reliable answering service is a must for your success. If you run a business or manage an office in Salt Lake City, you know that ensuring customer service can be difficult while handling your other responsibilities. When you partner with Responsive Answering Service, our virtual receptionists stand by to take care of your callers, and ensure a positive experience with every interaction. By allowing our virtual receptionists to handle your inbound calls, you free up valuable time and resources for your staff to tackle tasks that cannot be outsourced. 

Salt Lake City Answering Services Top Features

Our comprehensive Salt Lake City, UT answering services include: 24/7 Live Answering Service, including after-hours, weekends, nights, and holiday coverage Virtual Receptionist Call Screening Appointment Scheduling Dispatching Services Message Taking and Delivery Bilingual English and Spanish Answering Service

Business Answering Service for Every Industry In Salt Lake City, UT

Whatever your industry – from medical to legal, from plumbing to property management, our specialized Salt Lake City answering service agents understand and cater to the specific requirements of your industry. Responsive Answering Service is here to support businesses in all of Salt Lake City’s key industries, including:

Salt Lake City Answering Service Pricing

“How much does an answering service cost per month?” This is a question we frequently hear, considering the various pricing models and service bundles offered by different Salt Lake City answering service companies. The cost of an answering service in Salt Lake City depends on the number of calls handled, and any additional features or customization you may need, along with a few other factors:
  • Per Call: You are charged a set rate for each call answered by the service.
  • Per Minute: Pricing is based on the duration of each call. Longer calls result in higher costs.
  • Flat Rate: You pay a fixed monthly fee for a set number of calls or minutes.
Some additional fee considerations to know when pricing out Salt Lake City answering services:
  • After-Hours Support: Your businesses may need phone answering services outside of regular business hours, which may mean additional fees, depending on your chosen service.
  • Call Volume: High call volumes can also lead to increased costs if the service charges per call and/or per minute.
At Responsive, our comprehensive plans start at just $29 per month.  This is a fraction of the cost of hiring a full-time receptionist, yet we provide round-the-clock availability and a complete range of features. When you miss a call, you are losing potential business and customer goodwill. With Responsive, you can rest assured that no important call will slip through the cracks again! The return on your investment in our answering service will be substantial, and you’ll find yourself wondering why you didn’t hire our answering service sooner.

The Best 24/7 Answering Service for Salt Lake City, UT

Salt Lake City, the capital of Utah, was founded in 1847 by a group of Mormon pioneers led by Brigham Young. Seeking a remote location to practice their religion freely, they settled in the Salt Lake Valley, which was then part of Mexico. The city’s unique grid layout and wide streets were designed by these early settlers. Over time, Salt Lake City developed into a bustling urban center, influenced by the completion of the first transcontinental railroad in 1869, which boosted its economy and population. The city played a significant role in the westward expansion of the United States and became a crossroads of commerce and culture. Today, Salt Lake City is a thriving hub of diverse industries. The tech industry, often referred to as the “Silicon Slopes,” has seen rapid growth, attracting companies and startups with its business-friendly environment and skilled workforce. Utah is also a critical technology partner in supporting our national security. Home to Hill Air Force Base and Falcon Hill Aerospace Research Park, Utah is leading the nation in aerospace technology development and providing expertise in software and control systems, unmanned air systems and high-tech military testing. Salt Lake City’s healthcare sector is also robust, with numerous hospitals and research institutions contributing to the city’s economy. Additionally, finance, transportation, and outdoor recreation industries are significant contributors. The city’s proximity to world-class ski resorts and national parks makes tourism a large part of its economy, drawing visitors year-round for both winter sports and summer activities. Salt Lake City businesses, particularly in the thriving tech, healthcare, and tourism sectors, need an answering service to ensure prompt and professional handling of customer inquiries, thereby enhancing satisfaction and retention. An answering service provides a strategic advantage by ensuring no call is missed, supporting growth and operational excellence in the fast-paced local market.

How Will a Salt Lake City Answering Service Benefit Your Business?

When thinking about answering services, the most common use case is after-hours support. However, the benefits of utilizing a Salt Lake City-based answering service extend far beyond just evenings and weekends. From cost efficiency to flexibility and bilingual support, partnering with us brings numerous advantages. By leveraging our services, businesses and organizations in Salt Lake City can streamline their operations, gain a competitive edge, and feel confident that every caller will have a positive experience. The benefits of a live answering service include:
  • 24/7 Availability: For many Salt Lake City businesses, calls can come in at any hour, day or night. Whether it’s an ill patient calling with an urgent concern, or a tenant dealing with a heating or cooling emergency, our answering service provides 24/7 coverage so your business always remains accessible.
  • Cost Savings: Partnering with a Salt Lake City answering service means reduced overhead expenses compared to hiring full-time receptionists. Additionally, it offers the flexibility to scale services according to your business needs, ensuring you always have the right level of support without the hassle of managing additional staff.
  • Top-Notch Customer Service: A long wait time or a dropped call may mean a negative review on social media or a customer who will never give you their business again. But an answering service ensures that all calls are handled promptly and courteously, minimizing wait times and leaving a favorable impression.
  • Professional and Friendly Voice: Our virtual receptionists greet each caller, embodying friendliness and hospitality in every interaction. We ensure that each exchange is pleasant, reflecting the welcoming spirit of Salt Lake City.
  • Scalability: Salt Lake City’s growing economy can mean that call volume goes up and down. At Responsive, we provide cutting-edge technology and expert virtual receptionists ready to scale up as needed.
When you partner with Responsive, you can expect:
  • Local Utah Knowledge: Responsive stands out from other Salt Lake City answering services with our deep understanding of the Utah culture and local preferences
  • Bilingual Answering Agents: According to the U.S. Census, around 15% of Salt Lake City’s population speaks Spanish. With our 24/7 bilingual answering service, your callers can interact with your business in English or Spanish, whichever they feel most comfortable with.
  • Customized Answering Scripts: Customize your call screening, appointment scheduling, and more to suit your unique style. When we partner with you, we start by fully understanding your operations, ensuring our agents are fully immersed in your brand’s tone and preferences.
  • Advanced Telephone Technology: With an average wait time of just 20 seconds, your calls are quickly directed to a skilled agent, ensuring prompt and knowledgeable assistance. Utah is a state that values technology, and at Responsive, we’ve made significant investments in cutting-edge telephone technology to manage nationwide call volumes and route calls efficiently. 
We also provide appointment scheduling, message taking and delivery, and call screening services.

Utah Area Codes We Answer For 

At Responsive, we answer calls from every area code in Utah, including:  435: Logan, St. George, Park City 801: Salt Lake City, Ogden, Provo 385: Salt Lake City (overlay) We provide live answering services throughout The Beehive State, including these zip codes in and near Salt Lake City: 84101 – Downtown 84102 – University 84103 – Capitol 84104 – Industrial 84105 – Sugarhouse 84106 – Millcreek 84107 – Murray 84108 – Foothill 84109 – Canyon 84111 – Central 84112 – Campus 84113 – Research 84114 – Government 84115 – South Salt Lake 84116 – Rose Park 84117 – Holladay 84118 – Kearns 84119 – West Valley 84120 – West Valley 84121 – Cottonwood Heights 84123 – Taylorsville 84124 – East Millcreek 84128 – West Valley We proudly answer calls for businesses based in Salt Lake City and nearby cities including Ogden, Provo, West Valley City, Sandy, Murray, Bountiful, Layton, West Jordan, Draper, and South Jordan.

Responsive: Answering Phones In Salt Lake City 24/7

Responsive Answering is a privately owned nationwide telephone answering and call center service with an impeccable reputation in Salt Lake City. Our deep ties to the local community provide us with a firsthand understanding of the unique requirements of businesses in this region. Answering calls is more than just a job for us at Responsive—it’s our mission. We go beyond basic phone handling; we represent your business with professionalism, local expertise, and a welcoming demeanor. Rely on Responsive to guarantee your customers consistently receive the assistance they require, whether they’re dialing in from local or distant locations. Here are just some of our call answering statistics:
  • 24/7 availability (including weekends and holidays),
  • Trained professionals who specialize in our clients’ range of business categories,
  • Versatility to customize our accounts,
  • Our average pickup is on the second ring,
  • Our average queue time is 20 seconds,
  • Our average talk time is around one minute,
  • We effectively manage and route thousands of calls a day.
  • We take pride in offering one of the most enjoyable work environments. Our operators are the most important asset!
Contact us today to learn more about Responsive Answering Service, or to request a quote.