Our Rhode Island answering service expertly answers every call on behalf of your business or organization, 24/7, 365 days a year.

If you run a business or manage an office in Rhode Island, you know that ensuring customer service is a top priority, but can be difficult to do while juggling other tasks. 

When you partner with Responsive Answering Service, our virtual receptionists stand by to take care of your callers, and ensure a positive experience with every interaction. By allowing our qualified answering agents to handle your inbound calls, whether after hours of 24/7, you free up valuable time and resources for your staff to focus on tasks that cannot be outsourced. 

Rhode Island Answering Services Top Features

Our comprehensive Rhode Island answering services include:

24/7 Live Answering Service, including after-hours, weekends, nights, and holiday coverage

Virtual Receptionist

Call Screening

Appointment Scheduling

Dispatching Services

Message Taking and Delivery

Bilingual English and Spanish Answering Service

Holiday Answering Service

Business Answering Service for Every Industry In Rhode Island

Whatever your industry – from medical to legal, from plumbing to property management, our specialized Rhode Island answering service agents understand and cater to the specific requirements of your industry. Responsive Answering Service is here to support businesses in all of Rhode Island’s key industries, including:

Rhode Island Answering Service Pricing

Let’s review the cost of an answering service in Rhode Island, which varies based on the number of calls handled, and additional features or customization you may need:

  • Per Call: You are charged a set rate for each call answered by the service.
  • Per Minute: Pricing is based on the duration of each call. Longer calls result in higher costs.
  • Flat Rate: You pay a fixed monthly fee for a set number of calls or minutes.

Some additional fee considerations to know when pricing out Rhode Island answering services:

  • After-Hours Support: Your businesses may need phone answering services outside of regular business hours, which may mean additional fees, depending on the answering service you choose.
  • Call Volume: High call volumes can also lead to increased costs if the service charges per call and/or per minute.

At Responsive, our comprehensive plans start at just $29 per month. 

When you miss a call, you are losing potential business and customer goodwill. With Responsive, you can rest assured that no important call will slip through the cracks. 

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Affordable
Answering ServiceS

Starting at $29/Month

We are committed to providing comprehensive and reliable services tailored to the needs of your practice.

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Medical Answering Service for Rhode Island and Beyond

Our medical answering service representatives are trained to handle sensitive medical issues and customer information according to HIPAA standards as well as special instructors provided by each of our healthcare customers. At Responsive, our medical answering service operators answer live telephone calls for doctors, surgeons, psychologists, counselors, dentists, crisis support services, cancer centers, small medical centers, and large hospitals. With our medical answering service, your patients will always reach a compassionate, professional voice instead of encountering busy signals or impersonal voicemail messages.

The Best 24/7 Answering Service for Rhode Island

Rhode Island is a vibrant hub of innovation and tradition, where diverse industries thrive alongside stunning coastal landscapes. The state’s economy is fueled by a strong tourism sector, which generated over $5.6 billion in 2023, attracting millions to its historic landmarks and renowned dining scene. Manufacturing is another key driver, with companies like Electric Boat and Raytheon leading in defense and advanced materials. The life sciences sector is also booming, with significant NIH funding and numerous biotech patents. Additionally, Rhode Island’s ocean economy supports emerging industries in marine technology and offshore wind, positioning the state as a leader in sustainable energy. With its unique blend of history, innovation, and natural beauty, Rhode Island offers businesses and entrepreneurs a dynamic environment to grow and succeed.

To support this vibrant environment, Responsive Answering Service provides call answering solutions tailored to the unique needs of the community. With a commitment to fostering strong connections between businesses and their customers, Responsive offers 24/7 live answering services that ensure no call goes unanswered.

How Will a Rhode Island Answering Service Benefit Your Business or Organization?

When thinking about answering services, most people are familiar with after-hours support. However, the benefits of a Rhode Island-based answering service extend far beyond just evenings and weekends. From cost efficiency to flexibility and bilingual support, partnering with us brings numerous advantages.

The benefits of a live answering service include:

  • 24/7 Availability: For many Rhode Island businesses, calls can come in at any hour, day or night. Whether it’s an ill patient calling with an urgent concern, or a tenant dealing with a heating emergency on a frigid Rhode Island night, our answering service provides 24/7 phone coverage so your business always remains accessible.
  • Cost Savings: Partnering with a Rhode Island answering service means reduced overhead expenses compared to hiring full-time receptionists. With plans starting at just $29/month, we offer transparent affordable answering service pricing for businesses of all sizes.
  • Top-Notch Customer Service: A long wait time or a dropped call may mean a negative review on social media or a customer who will never give you their business again. But an answering service ensures that all calls are handled promptly and courteously, minimizing wait times and leaving a favorable impression.
  • Professional and Friendly Voice: Our virtual receptionists greet each caller, embodying friendliness and hospitality in every interaction. We ensure that each exchange is pleasant, reflecting the welcoming spirit of Rhode Island.
  • Scalability: Rhode Island’s growing economy can mean that call volume goes up and down. At Responsive, we provide cutting-edge technology and expert virtual receptionists ready to scale up as needed.

When you partner with Responsive, you can expect:

  • Local Rhode Island Knowledge: Responsive stands out from other Rhode Island answering services with our deep understanding of The Green Mountain State and local preferences.
  • Bilingual Answering Agents: With our 24/7 bilingual answering service, your callers can interact with your business in English or Spanish, whichever they feel most comfortable with.
  • Customized Answering Scripts: Customize your call screening, appointment scheduling, and more to suit your unique style. When we partner with you, we start by fully understanding your operations, ensuring our agents are fully immersed in your brand’s tone and preferences.
  • Advanced Telephone Technology: With an average wait time of just 20 seconds, your calls are quickly directed to a skilled agent, ensuring prompt and knowledgeable assistance. Rhode Island values technology and will appreciate that at Responsive, we’ve made investments in cutting-edge telephone technology to manage nationwide call volumes and route calls efficiently. 

We also provide appointment scheduling, message taking and delivery, and call screening services.

Answering Calls In The 802 Area Code

Our virtual receptionists provide answering service for businesses based in all Rhode Island cities.

Whether your Rhode Island business requires basic message taking, service dispatching, or specialized medical answering, we provide your callers with the professional care they deserve.

Responsive: Answering Phones In Rhode Island 24/7

Responsive Answering is a privately owned nationwide telephone answering and call center service with an impeccable reputation in Rhode Island and New England. Our deep ties to the local community provide us with a firsthand understanding of the unique requirements of businesses in this region.

Answering calls is more than just a job for us at Responsive; it’s our mission. We go beyond simple phone handling; we represent your business with professionalism, local expertise, and a friendly demeanor. Count on Responsive to ensure your customers receive the support they need, whether they are calling from just down the street or from faraway places.

Here are just some of our call answering statistics:

  • 24/7 availability (including weekends and holidays),
  • Trained professionals who specialize in our clients’ range of business categories,
  • Versatility to customize our accounts,
  • Our average pickup is on the second ring,
  • Our average queue time is 20 seconds,
  • Our average talk time is around one minute,
  • We effectively manage and route thousands of calls a day.
  • We take pride in offering one of the most enjoyable work environments. Our operators are the most important asset!

Contact us today to learn more about Responsive Answering Service, or to request a quote.

Responsive Answering: The Key to Answering Your Calls

Don’t get locked out of new opportunities. With Responsive Answering, you can transform your customer service experience and unlock new opportunities for growth. By partnering with us, you’ll not only enhance your reputation for reliability and professionalism but also ensure that every call is an opportunity to build trust and drive more business. Contact us today to request a quote or get started! 

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We prioritize your needs and are always ready to help. Whether you have questions, require support, or want to share feedback, our dedicated team is here for you.