Maine Answering Service Our Maine answering service expertly answers every call on behalf of your business or organization, 24/7, 365 days a year. If you run a business or manage an office in Maine, you know that ensuring customer service is a top priority, but can be difficult to do while juggling other tasks.  When you partner with Responsive Answering Service, our virtual receptionists stand by to take care of your callers, and ensure a positive experience with every interaction. By allowing our qualified answering agents to handle your inbound calls, whether after hours of 24/7, you free up valuable time and resources for your staff to focus on tasks that cannot be outsourced. 

Maine Answering Services Top Features

Our comprehensive Maine answering services include: 24/7 Live Answering Service, including after-hours, weekends, nights, and holiday coverage Virtual Receptionist Call Screening Appointment Scheduling Dispatching Services Message Taking and Delivery Bilingual English and Spanish Answering Service Holiday Answering Service

Business Answering Service for Every Industry In Maine

Whatever your industry – from medical to legal, from plumbing to property management, our specialized Maine answering service agents understand and cater to the specific requirements of your industry. Responsive Answering Service is here to support businesses in all of Maine’s key industries, including:

Maine Answering Service Pricing

Let’s review the cost of an answering service in Maine, which varies based on the number of calls handled, and additional features or customization you may need:
  • Per Call: You are charged a set rate for each call answered by the service.
  • Per Minute: Pricing is based on the duration of each call. Longer calls result in higher costs.
  • Flat Rate: You pay a fixed monthly fee for a set number of calls or minutes.
Some additional fee considerations to know when pricing out Maine answering services:
  • After-Hours Support: Your businesses may need phone answering services outside of regular business hours, which may mean additional fees, depending on the answering service you choose.
  • Call Volume: High call volumes can also lead to increased costs if the service charges per call and/or per minute.
At Responsive, our comprehensive plans start at just $29 per month.  When you miss a call, you are losing potential business and customer goodwill. With Responsive, you can rest assured that no important call will slip through the cracks.

Medical Answering Service for Maine and Beyond

When it comes to the healthcare industry in Maine, the state is taking steps to ensure its residents have access to quality care. With innovative programs and significant investments, Maine is tackling healthcare challenges head-on. Responsive Answering Service supports this mission by providing HIPAA-compliant, 24/7 medical answering services that help healthcare providers maintain seamless communication with their patients, starting at just $29 per month. Our medical answering service representatives are trained to handle sensitive medical issues and customer information according to HIPAA standards as well as special instructors provided by each of our healthcare customers. At Responsive, our medical answering service operators answer live telephone calls for doctors, surgeons, psychologists, counselors, dentists, crisis support services, cancer centers, small medical centers, and large hospitals. With our medical answering service, your patients will always reach a compassionate, professional voice instead of encountering busy signals or impersonal voicemail messages.

The Best 24/7 Answering Service for Maine

Maine, the northeasternmost state in the United States, is renowned for its stunning natural landscapes, which include rugged coastlines, dense forests, and picturesque mountains. While traditional industries like agriculture, forestry, and fishing continue to play significant roles, Maine’s economy has been diversifying. The manufacturing sector, which accounts for approximately 10% of the state’s total output and employs about 9% of the workforce, has shifted towards more specialized industries such as aerospace products, medical equipment, and cement production. Life science businesses across biotech, medical research, and medical products manufacturing are relocating to Maine. The Pine Tree state is now home to over 400 life science companies, including leaders like IDEXX and The Jackson Laboratory. Maine’s outdoor industry is made up of outdoor gear manufacturers, retailers, guides and outfitters, sporting camps, campgrounds and ski, golf and wilderness resorts, adventure filmmakers and more. Outdoor recreation is 4.2% of Maine’s economy, more than double the national average. Maine is also embracing the opportunity to capitalize on the growth of clean, renewable energy sources, including solar, wind, and biofuels. As it continues to grow and adapt to modern challenges, Maine retains its charm as a place where nature and culture coexist harmoniously. To support this vibrant environment, Responsive Answering Service plays a crucial role by providing exceptional call management solutions tailored to the unique needs of the community. With a commitment to fostering strong connections between businesses and their customers, Responsive offers 24/7 live answering services that ensure no call goes unanswered, allowing businesses to focus on their core operations while maintaining excellent customer service.

How Will a Maine Answering Service Benefit Your Business or Organization?

When thinking about answering services, the most common use case is after-hours support. However, the benefits of utilizing a Maine-based answering service extend far beyond just evenings and weekends. From cost efficiency to flexibility and bilingual support, partnering with us brings numerous advantages. By leveraging our services, businesses and organizations in Maine can streamline their operations, gain a competitive edge, and feel confident that every caller will have a positive experience. The benefits of a live answering service include:
  • 24/7 Availability: For many Maine businesses, calls can come in at any hour, day or night. Whether it’s an ill patient calling with an urgent concern, or a tenant dealing with a heating or cooling emergency, our answering service provides 24/7 coverage so your business always remains accessible.
  • Cost Savings: Partnering with a Maine answering service means reduced overhead expenses compared to hiring full-time receptionists. Additionally, it offers the flexibility to scale services according to your business needs, ensuring you always have the right level of support without the hassle of managing additional staff.
  • Top-Notch Customer Service: A long wait time or a dropped call may mean a negative review on social media or a customer who will never give you their business again. But an answering service ensures that all calls are handled promptly and courteously, minimizing wait times and leaving a favorable impression.
  • Professional and Friendly Voice: Our virtual receptionists greet each caller, embodying friendliness and hospitality in every interaction. We ensure that each exchange is pleasant, reflecting the welcoming spirit of Maine.
  • Scalability: Maine’s growing economy can mean that call volume goes up and down. At Responsive, we provide cutting-edge technology and expert virtual receptionists ready to scale up as needed.
When you partner with Responsive, you can expect:
  • Local Maine Knowledge: Responsive stands out from other Maine answering services with our deep understanding of The Pine Tree State and local preferences
  • Bilingual Answering Agents: With our 24/7 bilingual answering service, your callers can interact with your business in English or Spanish, whichever they feel most comfortable with.
  • Customized Answering Scripts: Customize your call screening, appointment scheduling, and more to suit your unique style. When we partner with you, we start by fully understanding your operations, ensuring our agents are fully immersed in your brand’s tone and preferences.
  • Advanced Telephone Technology: With an average wait time of just 20 seconds, your calls are quickly directed to a skilled agent, ensuring prompt and knowledgeable assistance. Maine values technology and will appreciate that at Responsive, we’ve made investments in cutting-edge telephone technology to manage nationwide call volumes and route calls efficiently. 
We also provide appointment scheduling, message taking and delivery, and call screening services.

Answering Calls For 207

We proudly answer calls for the 207 area code, serving businesses located in cities across Maine, including Portland, Lewiston, Bangor, South Portland, Auburn, Biddeford, Brunswick, Augusta, Saco, and Waterville. Whether your Maine business requires basic message taking, service dispatching, or specialized medical answering, we provide your callers with the professional care they deserve.

Responsive: Answering Phones In Maine 24/7

Responsive Answering is a privately owned nationwide telephone answering and call center service with an impeccable reputation in Maine. Our deep ties to the local community provide us with a firsthand understanding of the unique requirements of businesses in this region. Answering calls is more than just a job for us at Responsive; it’s our mission. We go beyond simple phone handling; we embody your business with professionalism, local expertise, and a friendly demeanor. Rely on Responsive to ensure your customers receive the support they need, whether they are calling from just down the street or from faraway places. Here are just some of our call answering statistics:
  • 24/7 availability (including weekends and holidays),
  • Trained professionals who specialize in our clients’ range of business categories,
  • Versatility to customize our accounts,
  • Our average pickup is on the second ring,
  • Our average queue time is 20 seconds,
  • Our average talk time is around one minute,
  • We effectively manage and route thousands of calls a day.
  • We take pride in offering one of the most enjoyable work environments. Our operators are the most important asset!
Contact us today to learn more about Responsive Answering Service, or to request a quote.