Did you know poor customer service ranks among the primary factors prompting negative reviews? At Responsive Answering, our virtual receptionists are dedicated to providing exceptional service to your callers, creating positive experiences that strengthen your brand reputation. By entrusting your incoming call management to our team, business owners can focus on core operations and growth initiatives, saving both time and resources.
The Best 24/7 Answering Service for Wichita, KS
Wichita, Kansas, has a rich and colorful history rooted in its origins as a trading post and meeting place for Native American tribes, particularly the Wichita Indians, whose name the city bears. Over time, the city evolved from a frontier outpost into Kansas’ largest city, combining its Western heritage with a spirit of entrepreneurship and innovation.
Today, Wichita is a powerhouse of advanced manufacturing and aerospace, ranking first in the nation for manufacturing jobs as a percentage of total employment. Wichita’s economy is also rapidly diversifying, with strong growth in technology, healthcare, education, and food processing sectors. This dynamic mix of heritage and innovation continues to drive Wichita’s growth and reputation as a vibrant Midwestern hub.
At Responsive Answering, we provide professional answering services tailored to businesses in Wichita and surrounding areas such as Andover, Derby, Maize, Valley Center, Haysville, Park City, and Kechi.
Wichita Answering Services Top Features
Our comprehensive Wichita, KS answering services include:
24/7 Live Answering Service, including after-hours, weekends, nights, and holiday coverage
Bilingual English and Spanish Answering Service
Business Answering Service for Every Industry In Wichita, KS
From legal to landscaping, from transportation to technology, our specialized Wichita answering service agents are trained to understand the specific requirements of your industry. Responsive Answering Service is here to support businesses in all of Wichita’s key industries, including:
Affordable
Answering ServiceS
Starting at $29/Month
We are committed to providing comprehensive and reliable services tailored to the needs of your practice.
Benefits of A Wichita Answering Service
Businesses and organizations that partner with us benefit from streamlined operations, a stronger competitive edge, and consistently positive experiences for their callers. The benefits of our answering service include:
- 24/7 Availability: For many Wichita businesses, calls can come in at any hour, day or night. Whether it’s a client calling with a medical question or a homeowner dealing with a plumbing emergency, our answering service provides uninterrupted 24/7 coverage so your business remains accessible.
- Savings: Hiring an Wichita answering service means reduced overhead expenses compared to hiring full-time receptionists. With plans starting at just $29/month, we are an affordable answering service with a full feature set and 24/7 coverage.
- Better Customer Service: A long wait time or a dropped call may mean a negative review on social media. Fortunately, our answering service ensures fast and professional call management, reducing wait times and leaving a positive impression.
- Polished and Welcoming Tone: Our virtual receptionists extend a warm welcome to every caller, reflecting the friendly spirit of Wichita.
- Scalability: Wichita’s growing economy can mean that your call volumes change. At Responsive, we offer advanced technology and skilled virtual receptionists prepared to scale up as required. And, during quieter periods, you won’t encounter high fixed expenses.
When you partner with Responsive, you can count on:
- Local Kansas Experience: Responsive stands out among Wichita answering services due to our thorough understanding of Kansas culture and local preferences.
- Bilingual English and Spanish Speaking Agents: Our 24/7 bilingual answering service offers your customers the flexibility to engage with your business in either English or Spanish, accommodating their language preferences.
- State-of-the-art Telephone Technology: With an average wait time of only 20 seconds, your calls are promptly directed to experienced agents, guaranteeing swift and knowledgeable assistance.
We also provide appointment scheduling, message taking and delivery, and call screening services.
Wichita Answering Service Cost
The cost of a Wichita answering service depends on the volume of calls managed, additional features or customization requirements, and several other considerations. The most common pricing structures are:
- Per Call: You are charged a set rate for each call answered by the service.
- Per Minute: Pricing is based on the duration of each call. Longer calls result in higher costs.
- Flat Rate: You pay a fixed monthly fee for a set number of calls or minutes.
Some additional fee considerations to know when pricing out Wichita answering services:
- Call Volume: High call volumes can also lead to increased costs if the service charges per call and/or per minute.
- Additional features desired.
At Responsive, our plans start at only $29 per month, making us an affordable answering service and alternative to hiring full-time staff to answer phones.
Kansas Area Codes We Answer For
We proudly answer calls from every area code in Kansas, including:
316: Wichita and nearby areas
620: Southern Kansas
785: Northern Kansas
913: Kansas City metro area
We provide live answering services throughout The Sunflower State, including these zip codes in and near Wichita:
67201
67202
67203
67204
67205
67206
67207
67208
67209
67210
67211
67212
67213
67214
67215
67216
67217
67218
67219
67220
67221
67223
67226
67227
67228
67230
67231
67232
67233
67235
67236
67275
67276
67277
67278
Responsive: Answering Phones In Wichita 24/7
Responsive Answering is a privately owned nationwide telephone answering and call center service with an outstanding reputation in Wichita. Our strong connection to the local community provides us with valuable insight into the distinct needs of businesses here, enabling us to offer tailored and effective solutions.
Here are just some of our call answering statistics:
- 24/7 availability (including weekends and holidays),
- Trained professionals who specialize in our clients’ range of business categories,
- Versatility to customize our accounts,
- Our average pickup is on the second ring,
- Our average queue time is 20 seconds,
- Our average talk time is around one minute,
- We effectively manage and route thousands of calls a day.
- We take pride in offering one of the most enjoyable work environments. Our operators are the most important asset!
Contact us today to learn more about Responsive Answering Service, or to request a quote.
Responsive Answering: The Key to Answering Your Calls
Don’t get locked out of new opportunities. With Responsive Answering, you can transform your customer service experience and unlock new opportunities for growth. By partnering with us, you’ll not only enhance your reputation for reliability and professionalism but also ensure that every call is an opportunity to build trust and drive more business. Contact us today to request a quote or get started!
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Vann HambyHamby Roof RepairThey’ve been taking care of all my business calls for nearly 2 years. While no company can claim perfection in its business practices, Responsive Answering Service is great about correcting issue as they may arise. They are essential to the operations of my business. Customerfor life -
Debra BlackDr. David Markle OfficeWe have used Responsive Answering Service for years and love the service we get. The staff is always so helpful and accommodating. You will not be disappointed. -
Cindy PerryMarietta DermatologyOur office was using this answering service when I started in 2003. Always very polite and professional. I am now the manager that oversees and providers call schedule, so I work closely with the answering service. Kerry and Joe came to my office on a few occasions to see how things can improve. They listened to our concerns and came up with a plan. What’s important is that Kerry has followed up with me to make sure things continue to run smoothly. -
Vickie BroadfootClairmont PediatricsWe have used Responsive Answering Service for many – many years and have always been very happy with their service – they are very kind and considerate with our patients and we have never had any complaints. -
Jenifer AshnerCompliance and Quality Director
Chartwell Home Infusion and Specialty PharmacyWhen Chartwell decided it was necessary to upgrade the answering system to accommodate the increase in calls during non-business hours, because of growth in business, we contacted Responsive Answering Service. Their representative, Deb Goff, met with our clinical management group. She listened intently as we described the current process for handling after hours calls, what our needs were, and what our expectations for a new system would be. Deb took our needs and wish list back to her developers and designers who came up with a customized system that gets text messages to the on-call staff in a timely and effective manner that allows us to deal with the issues that our patients are trying to get help with. The timeliness of return calls has improved dramatically, and no calls are dropped or missed. Our customers ratings on ability to reach us after hours has scored 98%! We are extremely pleased with the service and the contribution it has made to an increase in our overall customer satisfaction scores. -
Melanie M.Senior Practice Manager – Orthopedics
Tri-Rivers MusculoskeletalWe have used Responsive Answering Service for many – many years and have always been very happy with their service – they are very kind and considerate with our patients and we have never had any complaints.
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We prioritize your needs and are always ready to help. Whether you have questions, require support, or want to share feedback, our dedicated team is here for you.
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