About Responsive Answering Services

Responsive Answering Service launched in 2012 to provide professional contact center and answering services for medical, legal, and various service industries with the intent to best fit the needs of our clients and their fields. The company quickly grew organically and thru the acquisition of several answering service and contact center companies: Pittsburgh Telephone Answering Services, Northwest Telephone Answering Service, Intercept of Florida, Always Online, and Answer Pro. These long-standing businesses have brought credibility and over 40 years of answering service experience to our customers.

With in-house Quality Assurance teams, and dedication to individual call agent metrics, we aim to uphold the highest standards in Quality Assurance (QA) and Service Level Agreements (SLAs). Our flourishing client base houses companies that range in size from Fortune 500 conglomerates to small family-owned businesses.

Responsive Answering Service is a trusted and dedicated solution to your communications issues in-house. Our organization offers you peace of mind, exceptional customer service, and the latest technology systems to elevate your professional image. Pricing options vary depending on your needs, so you only pay for the services and additions that best serve your business or medical practice.

Our company culture and working environment is described as positive and professional by our team members. Our operators are the most important asset for our team, clients, and their callers. When you partner with Responsive your business will receive exceptional call handling provided by live agents with decades of experience in multiple fields, who genuinely care about each caller. This is what sets us apart, our team is at the heart of the difference Responsive Answering Service makes every day for our clientele.

Additionally, we are invested in maintaining state-of-the-art technology solutions. Our system is constantly being updated to reflect your business needs. With customizable options for scheduling, after hours management, holiday hours, and much more. When you choose Responsive you receive our guarantee of Responsive Answering, with the customization to allow your business to grow with our services.

Responsive Answering is the solution for all your answering service needs. Our team is answering the call to provide compassionate, efficient, and professional customer service for our clients and their callers every day. Due to our exceptional outlook, Responsive Answering has grown to become one of the leading answering services in the country. See our current locations.