Never Miss Calls to Your Radiology Office
Answering Service for Radiology
Radiology is at the heart of modern healthcare, providing critical diagnostic and imaging services that guide patient care. However, the demands of managing high call volumes, coordinating with referring physicians, and addressing patient inquiries can be overwhelming. That’s where Responsive Answering comes in. Our specialized medical answering service is well suited to meet the unique needs of radiology practices, with professional answering agents available 24/7.
Benefits of Our Medical Answering Service for Radiology Centers
Radiology practices require a communication solution that is as precise and reliable as the services they provide. Patients often feel anxious about imaging procedures or test results. Our compassionate approach ensures that every caller feels supported and informed. From managing complex imaging schedules for procedures like CT scans, MRIs, and ultrasounds to handling urgent inquiries about results or preparation instructions, we ensure every call is handled with professionalism, precision, and empathy.
Here are some of the ways our medical answering service benefits radiology centers:
- 24/7 Availability: With round-the-clock coverage, including evenings, weekends, and holidays, your patients will always have phone access to your practice.
- Appointment Scheduling: Our skilled agents can handle scheduling and rescheduling for your patients, allowing your staff to focus on other tasks.
- Call Screening: We help manage your valuable time by transferring only the most urgent or relevant calls directly to you.
- Bilingual Answering Service: Our experienced answering agents are fluent in English and Spanish, so your callers can communicate in the language they prefer.
- HIPAA Compliance: We safeguard patient confidentiality by adhering to the latest HIPAA regulations.
- Secure Messaging: Sensitive patient information is transmitted securely through our HIPAA-compliant messaging systems, protecting data while keeping you informed.
- Cost savings: Save on hiring additional staff by outsourcing call management at an affordable rate. Plans start at only $29/month.
- US-based Answering Service: Your calls are answered by knowledgeable agents based in the U.S., who are familiar with medical terminology and equipped to provide culturally sensitive support.
- Patient Satisfaction: Patients appreciate prompt responses and hearing a friendly voice when they call, whether it’s during the day or after hours.
Affordable Radiology
Answering ServiceS
Starting at $29/Month
We are committed to providing comprehensive and reliable services tailored to the needs of your practice.
Affordable Radiology
Answering ServiceS
Starting at $29/Month
We are committed to providing comprehensive and reliable services tailored to the needs of your practice.
Types of Radiology Practices We Can Answer For:
No matter your specialty, we ensure that every call is handled with empathy, confidentiality, and efficiency. Here are some of the types of mental health professionals we support:
- Outpatient Imaging Centers
- Hospital-Based Radiology Departments
- Teleradiology Centers
- Women’s Imaging Centers
- Pediatric Radiology Centers
- Specialty Imaging Centers
- Interventional Radiology Centers
- Radiation Oncology Centers
Savvy Phone Support: Medical Answering Service For Radiology Centers
Running a radiology center comes with its own set of challenges—managing high call volumes, coordinating with referring physicians, and ensuring patients receive clear instructions for imaging procedures. Whether you operate an outpatient imaging center, a hospital-based radiology department, or a specialty diagnostic clinic, our 24/7 medical answering service ensures no call goes unanswered. From scheduling appointments to handling urgent inquiries, we can customize our services to meet the needs of your practice while maintaining HIPAA-compliant confidentiality. Let us manage the communication so you can focus on delivering precise and timely diagnostic imaging. Contact Responsive Answering today to learn more about our answering service for radiology centers.
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Vann HambyHamby Roof RepairThey’ve been taking care of all my business calls for nearly 2 years. While no company can claim perfection in its business practices, Responsive Answering Service is great about correcting issue as they may arise. They are essential to the operations of my business. Customerfor life -
Debra BlackDr. David Markle OfficeWe have used Responsive Answering Service for years and love the service we get. The staff is always so helpful and accommodating. You will not be disappointed. -
Cindy PerryMarietta DermatologyOur office was using this answering service when I started in 2003. Always very polite and professional. I am now the manager that oversees and providers call schedule, so I work closely with the answering service. Kerry and Joe came to my office on a few occasions to see how things can improve. They listened to our concerns and came up with a plan. What’s important is that Kerry has followed up with me to make sure things continue to run smoothly. -
Vickie BroadfootClairmont PediatricsWe have used Responsive Answering Service for many – many years and have always been very happy with their service – they are very kind and considerate with our patients and we have never had any complaints. -
Jenifer AshnerCompliance and Quality Director
Chartwell Home Infusion and Specialty PharmacyWhen Chartwell decided it was necessary to upgrade the answering system to accommodate the increase in calls during non-business hours, because of growth in business, we contacted Responsive Answering Service. Their representative, Deb Goff, met with our clinical management group. She listened intently as we described the current process for handling after hours calls, what our needs were, and what our expectations for a new system would be. Deb took our needs and wish list back to her developers and designers who came up with a customized system that gets text messages to the on-call staff in a timely and effective manner that allows us to deal with the issues that our patients are trying to get help with. The timeliness of return calls has improved dramatically, and no calls are dropped or missed. Our customers ratings on ability to reach us after hours has scored 98%! We are extremely pleased with the service and the contribution it has made to an increase in our overall customer satisfaction scores. -
Melanie M.Senior Practice Manager – Orthopedics
Tri-Rivers MusculoskeletalWe have used Responsive Answering Service for many – many years and have always been very happy with their service – they are very kind and considerate with our patients and we have never had any complaints.
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We prioritize your needs and are always ready to help. Whether you have questions, require support, or want to share feedback, our dedicated team is here for you.
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