legal intake Whether you’re a solo attorney, a law firm, or a legal services provider, our Legal Intake Services are designed to streamline your workflow, enhance client satisfaction, and reduce your costs. 

Why Legal Intake Matters

Legal intake is the starting point for your law firm to connect with potential clients, understand their needs, and decide how to best assist them. It’s the first step in building a strong and successful partnership between lawyers and their clients. When handled by our live answering service, legal intake helps our clients with:
  • First Impression: Your clients’ first interaction with your practice often occurs during the intake process. We ensure that this initial contact is professional, courteous, and efficient, setting the tone for a positive client-lawyer relationship.
  • 24/7 Availability: Legal matters can be time-sensitive, and potential clients may require assistance outside regular office hours. Our round-the-clock availability ensures that no opportunity is missed, enhancing your client acquisition potential.
  • Reduce Administrative Burden: Handling intake calls can be time-consuming for your in-house staff. By outsourcing this task to us, you free up your team’s time to focus on legal work while we manage client inquiries and appointments.
When you need outsourced intake, look no further than Responsive Answering Service. 

Capture New Clients With Our Legal Intake Virtual Receptionists

“Legal intake” is how a law firm assesses a potential client, case, project, or legal request. This crucial step helps determine whether the legal team is well-suited to handle the matter and whether it aligns with the firm’s areas of expertise and available resources.  Without proper legal intake processes in place, law firms and legal professionals may face several challenges that can negatively impact their practice. Implementing effective procedures and, if needed, leveraging legal answering services can help mitigate these challenges and improve the efficiency of your practice.  As a legal answering service, Responsive appreciates that your time is valuable, and that’s why our virtual receptionists are dedicated to conducting legal intake on your behalf. If you are in court, you cannot be interrupted by phone calls. A virtual receptionist for lawyers service can efficiently screen potential client calls according to your firm’s parameters and requirements, while you focus on representing your clients. We’ve designed our legal intake service with the flexibility and professionalism you need to maintain a polished image and provide outstanding client service. Avoid spending valuable billable hours on initial consultations with potential clients who may not have valid claims or legal matters that your firm can effectively handle. Eliminate the need for extensive in-house staff dedicated to lead screening and initial client inquiries. Instead, allow our attorney answering service to handle the phone intake and identify the most appropriate potential clients for your firm, and help you capture more clients. 

Your Preferred Answering Service for Legal Intake

Responsive Answering Service provides attorneys with answering services tailored to their specific needs. An in-house operator can only assist you from 9 to 5, whereas Responsive’s lawyer answering services are available for you and your clients around the clock, 365 days a year. Many answering services are limited to taking messages, providing a basic function of relaying caller information to the intended recipient. While this can be helpful for some businesses, legal professionals often require more comprehensive services, especially considering the importance of timely client intake and responsiveness. This is where Responsive’s legal answering services stand out from the rest. We go beyond mere message-taking and provide tailored solutions designed to meet the unique needs of law firms and legal professionals.  Responsive Answering is a privately owned nationwide professional telephone answering and call center service company. We have over 40 years of experience providing live answering and transfer services to our customers nationwide. We take pride in offering one of the most enjoyable work environments; at Responsive our operators are the most important asset! Contact us today to find out how our commitment to answering calls translates into higher quality of care for our clients.