Never Miss Calls to Your Mental Health Office
Answering Service for Mental health specialists
Responsive Answering is here to support you in your vital work as a mental health professional. Every call to your practice represents a moment of vulnerability, courage, and trust. That’s why our answering service for mental health professionals is designed to provide compassionate, reliable, and timely communication for your clients, ensuring they feel heard and cared for from the very first interaction.
Why Choose An Answering Service for Mental Health Professionals?
When someone reaches out to your mental health practice, they may be facing deeply personal challenges. Whether it’s scheduling an appointment, seeking information, or reaching out during a crisis, every caller deserves to be met with empathy and understanding. With Responsive Answering, you can rest assured that your clients will be greeted by trained virtual receptionists who prioritize sensitivity and HIPAA-compliant confidentiality protocols.
Here’s how our answering service benefits mental health practices:
- 24/7 Availability: With round-the-clock coverage, including evenings, weekends, and holidays, your patients will always have phone access to your practice.
- Appointment Scheduling: Our agents can handle scheduling and rescheduling for your patients, reducing the burden on your staff so they can focus on other tasks.
- Call Screening: We help manage your valuable time by transferring only the most urgent or relevant calls directly to you.
- Urgent Call Handling: We prioritize critical calls based on your custom call flows so that urgent matters are escalated promptly.
- Bilingual Answering Service: Our highly trained answering agents are fluent in English and Spanish, helping your callers in the language they are most comfortable with.
- HIPAA Compliance: Patient confidentiality is our priority. Our answering service strictly adheres to the latest HIPAA regulations.
- Secure Messaging: Our secure messaging systems ensure sensitive patient information is transmitted in accordance with HIPAA protocols.
- Cost savings: Avoid hiring additional staff by outsourcing call management at an affordable rate. Plans start at only $29/month.
- US-based Answering Service: Your calls will be answered by an American answering service, with agents familiar with medical terminology, as well as local context and cultural nuances,
- Improved Patient Satisfaction: Patients appreciate prompt responses and personalized care, even after office hours.
Affordable Mental Health
Answering ServiceS
Starting at $29/Month
We are committed to providing comprehensive and reliable services tailored to the needs of your practice.
Affordable Mental Health
Answering ServiceS
Starting at $29/Month
We are committed to providing comprehensive and reliable services tailored to the needs of your practice.
Types of Mental Health Professionals We Can Answer For:
No matter your specialty, we ensure that every call is handled with empathy, confidentiality, and efficiency. Here are some of the types of mental health professionals we support:
- Psychiatrists
- Clinical Psychologists
- Licensed Professional Counselors (LPCs)
- Marriage and Family Therapists (LMFTs)
- Therapists and Counselors
- Behavioral Health Clinics
- Psychologists
- Substance Abuse Treatment Centers
- Trauma Recovery Specialists
- Child and Adolescent Mental Health Practices
- Crisis Intervention Hotlines
- Remote Mental Health Providers
Compassionate Connections: Answering Service For Mental Health Professionals
As a mental health professional, you face a unique set of challenges every day—balancing complex patient needs, managing high call volumes, and addressing sensitive situations with empathy and care. At Responsive Answering, we are familiar with the intricacies of your work and are here to provide round-the-clock phone support that empowers you to focus on what matters most: your patients’ well-being. Whether you run a solo practice or are part of a larger hospital network, we provide 24/7 support to ensure no call goes unanswered. Let us handle the administrative tasks so you can focus on providing exceptional care. Contact Responsive Answering today to learn more about our mental health answering services.
Responsive Answering: The Key to Answering Your Calls
Don’t get locked out of new opportunities. With Responsive Answering, you can transform your customer service experience and unlock new opportunities for growth. By partnering with us, you’ll not only enhance your reputation for reliability and professionalism but also ensure that every call is an opportunity to build trust and drive more business. Contact us today to request a quote or get started!
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Vann HambyHamby Roof RepairThey’ve been taking care of all my business calls for nearly 2 years. While no company can claim perfection in its business practices, Responsive Answering Service is great about correcting issue as they may arise. They are essential to the operations of my business. Customerfor life -
Debra BlackDr. David Markle OfficeWe have used Responsive Answering Service for years and love the service we get. The staff is always so helpful and accommodating. You will not be disappointed. -
Cindy PerryMarietta DermatologyOur office was using this answering service when I started in 2003. Always very polite and professional. I am now the manager that oversees and providers call schedule, so I work closely with the answering service. Kerry and Joe came to my office on a few occasions to see how things can improve. They listened to our concerns and came up with a plan. What’s important is that Kerry has followed up with me to make sure things continue to run smoothly. -
Vickie BroadfootClairmont PediatricsWe have used Responsive Answering Service for many – many years and have always been very happy with their service – they are very kind and considerate with our patients and we have never had any complaints. -
Jenifer AshnerCompliance and Quality Director
Chartwell Home Infusion and Specialty PharmacyWhen Chartwell decided it was necessary to upgrade the answering system to accommodate the increase in calls during non-business hours, because of growth in business, we contacted Responsive Answering Service. Their representative, Deb Goff, met with our clinical management group. She listened intently as we described the current process for handling after hours calls, what our needs were, and what our expectations for a new system would be. Deb took our needs and wish list back to her developers and designers who came up with a customized system that gets text messages to the on-call staff in a timely and effective manner that allows us to deal with the issues that our patients are trying to get help with. The timeliness of return calls has improved dramatically, and no calls are dropped or missed. Our customers ratings on ability to reach us after hours has scored 98%! We are extremely pleased with the service and the contribution it has made to an increase in our overall customer satisfaction scores. -
Melanie M.Senior Practice Manager – Orthopedics
Tri-Rivers MusculoskeletalWe have used Responsive Answering Service for many – many years and have always been very happy with their service – they are very kind and considerate with our patients and we have never had any complaints.
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We prioritize your needs and are always ready to help. Whether you have questions, require support, or want to share feedback, our dedicated team is here for you.
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