Our Solution: Professional Lawyer Answering Service
Responsive Answering Service bridges this gap by offering tailored legal answering services. We ensure:
- Continuous Communication: No call goes unanswered or unaddressed.
- Professionalism Maintained: Clients receive immediate attention without interrupting your ongoing work.
- Lead Capture: Potential clients are engaged promptly, increasing conversion rates.
What Specialties Do Legal Answering Services Work For?
We support clients specializing in many areas of law, including:
- Personal injury
- Criminal defense
- Family law
- Estate planning
- Immigration
- Corporate law
- Intellectual property
- Real estate
- Employment law
- Bankruptcy
- Social security disability
- Tax law
- Environmental law
- Medical malpractice
- Workers’ compensation
Top answering service designed for law firms
Starting at $29/Month
Whether you are a solo practitioner or part of a large law firm, we recognize the critical nature of every phone call and the importance of delivering prompt, accurate, and personalized responses to your clients. That’s why we are dedicated to serving as an extension of your legal team, ensuring that each call is handled with professionalism, empathy, and attention to detail.
Benefits of hiring a professional Attorney answering service
Customized Legal Intake
Our legal intake service is designed to gather pertinent information from potential clients seeking legal assistance. Our agents handle these calls with professionalism and attention to detail.
Faster Response Time
An answering service ensures that calls are answered even when you or your staff are unavailable. At Responsive, we answer calls in 20 seconds on average.
24/7 Availability
A professional answering service offers round-the-clock availability, ensuring urgent calls are promptly addressed, even outside of regular business hours.
Customized Call Handling
Our agents tailor call handling according to your specific instructions and protocols, screening calls, escalating urgent matters, scheduling appointments, or relaying messages as needed.
More Time For Billable Work
By outsourcing call management, you can focus on legal matters, increasing productivity and efficiency.
Affordable Call Answering Solution
With plans starting at just $29/month, our service saves on hiring and training costs while offering a high return on investment.
Confidentiality
Our team adheres to strict privacy protocols, ensuring client information is safe and secure.
Bilingual Answering Service
Our bilingual English/Spanish agents ensure that all clients, regardless of language preference, are greeted promptly and courteously.
How responsive answering service helps attorneys
Responsive Answering Service is dedicated to supporting attorneys by providing a range of specialized services tailored to the unique needs of law firms.
Trust Responsive to become your reliable partner, bringing numerous benefits for your law firm as well as your clients. Call or contact us today and discover our very affordable legal answering service rates.
- 24/7 live answering service, including after hours, weekends, nights and holiday coverage
- Live transfer and call routing
- Legal intake
- Virtual receptionist
- Call screening
- Appointment scheduling
- Appointment scheduling
- Event registration
- Online chat and social media direct messaging
WHY CHOOSE RESPONSIVE AS AN AFFORDABLE ANSWERING SERVICE
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Cost-effective solution
Hiring a full-time receptionist costs an average of $39,470 per year and can reach $50,000 plus benefits. Access a more affordable alternative without any additional expenses. -
Increased productivity
Free up your receptionists’ time, allowing them to focus on specialized and high-value tasks, leading to improved productivity and smoother business operations. -
Enhanced customer service
Ensure high levels of customer service, making your in-house staff more efficient by handling routine calls professionally and promptly. -
Streamlined operations
By utilizing an answering service, your business can maintain high customer service standards while optimizing the efficiency of your in-house team.
40 Years of Experience
Providing local expert 24/7 live answering & call transfer services for businesses
Our team delivers personalized communication solutions across the nation that prioritize customer satisfaction, answering reliability, and seamless integration with your existing operations.
INSIGHTS FROM SATISFIED CLIENTS
JENNIFER ASHNER
Compliance and quality director chartwell home infusion and specialty pharmacy
When Chartwell decided it was necessary to upgrade the answering system to accommodate the increase in calls during non-business hours, because of growth in business, we contacted Responsive Answering Service.
“Their representative met with our clinical management group. She listened intently as we described the current process for handling after hours calls, what our needs were, and what our expectations for a new system would be. She took our needs and wish list back to her developers and designers who came up with a customized system that gets text messages to the on-call staff in a timely and effective manner that allows us to deal with the issues that our patients are trying to get help with. The timeliness of return calls has improved dramatically, and no calls are dropped or missed. Our customers ratings on ability to reach us after hours has scored 98%! We are extremely pleased with the service and the contribution it has made to an increase in our overall customer satisfaction scores.”
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Vann HambyHamby Roof RepairThey’ve been taking care of all my business calls for nearly 2 years. While no company can claim perfection in its business practices, Responsive Answering Service is great about correcting issue as they may arise. They are essential to the operations of my business. Customerfor life -
Debra BlackDr. David Markle OfficeWe have used Responsive Answering Service for years and love the service we get. The staff is always so helpful and accommodating. You will not be disappointed. -
Cindy PerryMarietta DermatologyOur office was using this answering service when I started in 2003. Always very polite and professional. I am now the manager that oversees and providers call schedule, so I work closely with the answering service. Kerry and Joe came to my office on a few occasions to see how things can improve. They listened to our concerns and came up with a plan. What’s important is that Kerry has followed up with me to make sure things continue to run smoothly. -
Vickie BroadfootClairmont PediatricsWe have used Responsive Answering Service for many – many years and have always been very happy with their service – they are very kind and considerate with our patients and we have never had any complaints. -
Jenifer AshnerCompliance and Quality Director Chartwell Home Infusion and Specialty PharmacyWhen Chartwell decided it was necessary to upgrade the answering system to accommodate the increase in calls during non-business hours, because of growth in business, we contacted Responsive Answering Service. Their representative, Deb Goff, met with our clinical management group. She listened intently as we described the current process for handling after hours calls, what our needs were, and what our expectations for a new system would be. Deb took our needs and wish list back to her developers and designers who came up with a customized system that gets text messages to the on-call staff in a timely and effective manner that allows us to deal with the issues that our patients are trying to get help with. The timeliness of return calls has improved dramatically, and no calls are dropped or missed. Our customers ratings on ability to reach us after hours has scored 98%! We are extremely pleased with the service and the contribution it has made to an increase in our overall customer satisfaction scores. -
Melanie M.Senior Practice Manager – Orthopedics Tri-Rivers MusculoskeletalWe have used Responsive Answering Service for many – many years and have always been very happy with their service – they are very kind and considerate with our patients and we have never had any complaints.
GET IN TOUCH
We prioritize your needs and are always ready to help. Whether you have questions, require support, or want to share feedback, our dedicated team is here for you.
Receive Your Free Consultation