BENEFITS OF A PROFESSIONAL ANSWERING SERVICE
FOR LAW OFFICES
Property management companies juggle tenant relations, maintenance requests, and property upkeep, all while staying within budget.
Lawyers often face the challenge of balancing effective time management with maintaining a professional image. Client meetings and incoming calls must be carefully prioritized, as interrupting paid consultations to answer calls can undermine their perceived professionalism. Additionally, if prospective clients are consistently directed to voicemail, they may begin to seek services elsewhere, potentially hindering client acquisition and business growth.
BENEFITS OF A PROFESSIONAL ANSWERING SERVICE
FOR LAW OFFICES
Property management companies juggle tenant relations, maintenance requests, and property upkeep, all while staying within budget.
A missed call for a property management company could mean lost business opportunities, dissatisfied tenants, and a tarnished reputation.
One proven way to ensure that every call is answered promptly and handled professionally is to partner with Responsive Answering Service and leverage our property management answering services.
Lawyers often face the challenge of balancing effective time management with maintaining a professional image. Client meetings and incoming calls must be carefully prioritized, as interrupting paid consultations to answer calls can undermine their perceived professionalism. Additionally, if prospective clients are consistently directed to voicemail, they may begin to seek services elsewhere, potentially hindering client acquisition and business growth.
Benefits of hiring a professional
answering service
We are available 24 hours a day, 7 days a week, 365 days a year. This means that property management companies can be sure that their tenants will always have someone to talk to, no matter the time.
Responsive is staffed by professional and experienced agents who can handle a variety of calls, including emergency calls, maintenance requests, and tenant inquiries.
Call handling instructions can be customized to meet the specific needs of each property management company. For example, companies can choose to have calls answered live or routed to a voicemail system.
Answering services are a relatively affordable way to improve customer service and reduce the workload on property managers.
Our Solution: Professional
Answering Service for Lawyers
Partnering with Responsive Answering Service can also help property management companies to:
- Improve tenant satisfaction: Tenants appreciate having access to a 24/7 answering service, especially when they have an emergency or need to ask a question outside of regular business hours.
- Increase employee productivity: By outsourcing call answering to Responsive, property managers and their staff can free up their time to focus on other tasks, such as leasing, maintenance, and accounting.
- Reduce costs: Answering services can be a more cost-effective way to handle customer calls than hiring additional in-house staff.
TYPES OF PROPERTY MANAGEMENT COMPANIES WE SUPPORT
TYPES OF PROPERTY MANAGEMENT COMPANIES WE SUPPORT
No two property management companies are alike, and at Responsive, we are very aware of the unique needs of each client. We develop custom answering solutions for:
Our answering services are here to support your specific needs and ensure that your tenants, clients, and stakeholders receive the professional and responsive communication they deserve.
DO YOU HAVE ANY
QUESTIONS?
What is a legal answering service?
A legal answering service is a specialized phone answering solution that handles calls for law firms and attorneys, providing 24/7 coverage, call screening, message taking, and appointment scheduling.
How does a legal answering service differ from a general answering service?
Legal answering services employ agents trained in legal terminology and protocols, understanding the sensitive nature of legal matters to handle calls with the required confidentiality and professionalism.
What types of law practices can benefit from a legal answering service?
Legal answering services can assist various practices, including personal injury, criminal defense, family law, estate planning, immigration, corporate law, and more.
Can a legal answering service handle calls in languages other than English?
Yes, our answering service provides both English and Spanish-speaking intake professionals to cater to diverse client bases.
How much does a legal answering service cost?
The cost can vary depending on features, but at Responsive, our plans start at just $29/month. View our detailed answering service pricing.
How can I choose the best legal answering service for my law firm?
Evaluate your practice’s specific needs, including call volume and required features. Consider factors like 24/7 availability, legal field experience, call routing options, and average hold times.
TESTIMONIALS FROM SATISFIED CLIENTS
JENNIFER ASHNER
Compliance and quality director chartwell home infusion and specialty pharmacy
When Chartwell decided it was necessary to upgrade the answering system to accommodate the increase in calls during non-business hours, because of growth in business, they contacted Responsive Answering Service.
“Their representative met with our clinical management group. She listened intently as we described the current process for handling after hours calls, what our needs were, and what our expectations for a new system would be. She took our needs and wish list back to her developers and designers who came up with a customized system that gets text messages to the on-call staff in a timely and effective manner that allows us to deal with the issues that our patients are trying to get help with.
The timeliness of return calls has improved dramatically, and no calls are dropped or missed. Our customers ratings on ability to reach us after hours has scored 98%! We are extremely pleased with the service and the contribution it has made to an increase in our overall customer satisfaction scores.”
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Vann HambyHamby Roof RepairThey’ve been taking care of all my business calls for nearly 2 years. While no company can claim perfection in its business practices, Responsive Answering Service is great about correcting issue as they may arise. They are essential to the operations of my business. Customerfor life -
Debra BlackDr. David Markle OfficeWe have used Responsive Answering Service for years and love the service we get. The staff is always so helpful and accommodating. You will not be disappointed. -
Cindy PerryMarietta DermatologyOur office was using this answering service when I started in 2003. Always very polite and professional. I am now the manager that oversees and providers call schedule, so I work closely with the answering service. Kerry and Joe came to my office on a few occasions to see how things can improve. They listened to our concerns and came up with a plan. What’s important is that Kerry has followed up with me to make sure things continue to run smoothly. -
Vickie BroadfootClairmont PediatricsWe have used Responsive Answering Service for many – many years and have always been very happy with their service – they are very kind and considerate with our patients and we have never had any complaints. -
Jenifer AshnerCompliance and Quality Director
Chartwell Home Infusion and Specialty PharmacyWhen Chartwell decided it was necessary to upgrade the answering system to accommodate the increase in calls during non-business hours, because of growth in business, we contacted Responsive Answering Service. Their representative, Deb Goff, met with our clinical management group. She listened intently as we described the current process for handling after hours calls, what our needs were, and what our expectations for a new system would be. Deb took our needs and wish list back to her developers and designers who came up with a customized system that gets text messages to the on-call staff in a timely and effective manner that allows us to deal with the issues that our patients are trying to get help with. The timeliness of return calls has improved dramatically, and no calls are dropped or missed. Our customers ratings on ability to reach us after hours has scored 98%! We are extremely pleased with the service and the contribution it has made to an increase in our overall customer satisfaction scores. -
Melanie M.Senior Practice Manager – Orthopedics
Tri-Rivers MusculoskeletalWe have used Responsive Answering Service for many – many years and have always been very happy with their service – they are very kind and considerate with our patients and we have never had any complaints.
GET IN TOUCH
We prioritize your needs and are always ready to help. Whether you have questions, require support, or want to share feedback, our dedicated team is here for you.
Receive Your Free Consultation
A missed call for a property management company could mean lost business opportunities, dissatisfied tenants, and a tarnished reputation.
One proven way to ensure that every call is answered promptly and handled professionally is to partner with Responsive Answering Service and leverage our property management answering services.
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