Never Miss Calls to Your Physical Therapy Office
Answering Service for Physical Therapy
Are you looking for an answering service designed specifically for physical therapy practices? At Responsive, we understand the unique demands of your practice: helping patients recover, regain mobility, and improve their quality of life. Whether your focus is pediatric physical therapy, sports rehabilitation, or post-surgical care, our 24/7 live answering service is designed to support your practice. Every call matters when guiding patients through their recovery journey, and our HIPAA-compliant physical therapy answering service ensures sensitive information is handled with care.
Features and Benefits Of A Physical Therapy Answering Service
Our physical therapy answering service is a specialized communication solution designed to meet the unique needs of practices like yours. We ensure that physical therapy practitioners are equipped with professional and reliable round-the-clock communication. Here’s how our answering service benefits physical therapy practices:
- 24/7 Availability: We operate round-the-clock, including evenings, weekends, and holidays.
- Appointment Scheduling: At Responsive, we can take on appointment scheduling and rescheduling, reducing the administrative burden on your practice.
- Call Screening: Our answering agents help manage your valuable time by transferring only the most urgent or relevant calls directly to you.
- Urgent Call Handling: Our trained call agents can follow specific protocols provided by your practice to ensure that urgent messages reach the appropriate on-call medical staff promptly.
- Secure Messaging: Use our encrypted messaging systems to ensure sensitive patient information is shared securely and compliantly.
- Patient Education and Information: Call agents can provide general information about your office and answer common patient questions.
- Bilingual Answering Service: Our bilingual agents ensure smooth communication with non-English speaking parents or caregivers, helping to overcome language and cultural barriers.
- HIPAA Compliance: Our physical therapy answering service is in compliance with the Health Insurance Portability and Accountability Act (HIPAA). This includes secure handling of protected health information (PHI) and maintaining strict confidentiality to protect patient privacy.
- Cost savings: With plans starting at just $29/month, our affordable answering service offers incredible value, compared to the cost of maintaining phone coverage with in-house personnel.
Affordable physical Therapy
Answering ServiceS
Starting at $29/Month
We are committed to providing comprehensive and reliable services tailored to the needs of your practice.
Affordable Physical Therapy
Answering ServiceS
Starting at $29/Month
We are committed to providing comprehensive and reliable services tailored to the needs of your practice.
Stretch Your Practice’s Potential with Responsive Answering Service
At Responsive Answering Service, we help your physical therapy practice stretch its potential by handling your calls with care and precision. Our physical therapy answering service team is trained to provide the same level of compassion and professionalism that you offer to your patients, ensuring that every interaction reflects the high standards of your practice. Whether it’s scheduling appointments, answering questions, or simply offering reassurance, we’re here to support you in helping your patients move forward on their recovery journey. Let our physical therapy answering service help you focus on what matters most—providing exceptional care—while we handle the rest with the same dedication and care that you do. Contact Responsive Answering Service today to discover how our expert team can help you provide seamless patient care and support. Let’s get started!
Responsive Answering: The Key to Answering Your Calls
Don’t get locked out of new opportunities. With Responsive Answering, you can transform your customer service experience and unlock new opportunities for growth. By partnering with us, you’ll not only enhance your reputation for reliability and professionalism but also ensure that every call is an opportunity to build trust and drive more business. Contact us today to request a quote or get started!
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Vann HambyHamby Roof RepairThey’ve been taking care of all my business calls for nearly 2 years. While no company can claim perfection in its business practices, Responsive Answering Service is great about correcting issue as they may arise. They are essential to the operations of my business. Customerfor life -
Debra BlackDr. David Markle OfficeWe have used Responsive Answering Service for years and love the service we get. The staff is always so helpful and accommodating. You will not be disappointed. -
Cindy PerryMarietta DermatologyOur office was using this answering service when I started in 2003. Always very polite and professional. I am now the manager that oversees and providers call schedule, so I work closely with the answering service. Kerry and Joe came to my office on a few occasions to see how things can improve. They listened to our concerns and came up with a plan. What’s important is that Kerry has followed up with me to make sure things continue to run smoothly. -
Vickie BroadfootClairmont PediatricsWe have used Responsive Answering Service for many – many years and have always been very happy with their service – they are very kind and considerate with our patients and we have never had any complaints. -
Jenifer AshnerCompliance and Quality Director
Chartwell Home Infusion and Specialty PharmacyWhen Chartwell decided it was necessary to upgrade the answering system to accommodate the increase in calls during non-business hours, because of growth in business, we contacted Responsive Answering Service. Their representative, Deb Goff, met with our clinical management group. She listened intently as we described the current process for handling after hours calls, what our needs were, and what our expectations for a new system would be. Deb took our needs and wish list back to her developers and designers who came up with a customized system that gets text messages to the on-call staff in a timely and effective manner that allows us to deal with the issues that our patients are trying to get help with. The timeliness of return calls has improved dramatically, and no calls are dropped or missed. Our customers ratings on ability to reach us after hours has scored 98%! We are extremely pleased with the service and the contribution it has made to an increase in our overall customer satisfaction scores. -
Melanie M.Senior Practice Manager – Orthopedics
Tri-Rivers MusculoskeletalWe have used Responsive Answering Service for many – many years and have always been very happy with their service – they are very kind and considerate with our patients and we have never had any complaints.
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We prioritize your needs and are always ready to help. Whether you have questions, require support, or want to share feedback, our dedicated team is here for you.
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