Telephone answering services that work for your needs

Optimize your business communications with the help of a business call answering service. Enjoy increased professionalism and hospitality when you work with a virtual receptionist answering service for your business, tailored specifically to you and your clients.

When you know how each call is handled to your business, you can spend less time worryingnabout in-house call management, and more time focusing on positive sales and lead-related tasks.

Reputation management, increased client rapport, and cost savings are built into our business call answering services for small businesses. This allows you to garner more leads and work with a company with decades of valuable call handling experience across multiple industries. 

62 percent of calls placed to small businesses go unanswered, due to a variety of factors including spam callers, time constraints, competition, and off hours. The best solution to unanswered calls is an answering service for your business.

Benefits of an answering service for small businesses

Live answering service headset for answering services for small businesses

Customized Legal Intake

Cost-Effective: A business call answering service can be more affordable than hiring an in-office full-time receptionist or employing your own call center staff.

Professional Image

A telephone answering service for small businesses provides a professional and well-established appearance. As the voice of your business, live agents provide an unmatched level of hospitality that can’t be beaten by voicemail systems or other call solutions.

24/7 Call Availability

A telephone answering service can operate around the clock, ensuring that you never miss important calls. We coordinate with your on-call providers and technicians to ensure that urgent calls are dispatched as quickly as possible, for rapid resolution for your callers. An answering service for small businesses leaves you covered three hundred and sixty-five days a year.

Scalability

You can adjust the level of service based on your business’s needs, whether that’s seasonal fluctuations, a surge in call volume, or year-round coverage. You only pay for what you need with per minute call billing. Our pricing plans start at the low price of $29 dollars a month. This allows you to adjust your business call answering service response to meet your needs any month of the year. Check out our pricing plans to help keep your in-house costs down.

Flexible Coverage

Telephone answering services allow you to have lunch, leave for the day, and spend weekends with your family. Our teams can answer for you during holiday breaks and other times where in-office staff may be unavailable. You determine when we answer for you! This allows you to make the best answering service choices for your business and budget.

Take Advantage of 24/7 Live Answering Services For Small Businesses

A live telephone answering service brings you all the support your office needs to answer every phone call that comes through to your business.

Our live agents handle every caller with exceptional customer service and professionalism. We understand that our agents are the voice of your business, and we take that role on with the utmost respect and commitment.

When you work with our team we answer your business line, take detailed messages, screen and transfer calls in real time. Additional virtual receptionist services are available opening up the answering service options available to your business.

 
Industry professional checking notes from her telephone answering service

Virtual Reception Gives Your Business A Competitive Edge

Business call answering service operator with mic mouse and keyboard

Business call answering services are only some of the available offerings from Responsive Answering Service.

Our team has the capability to schedule appointments for your office and integrate with existing systems, like your CRM, allowing for seamless integration with your existing processes. Responsive makes answering services for small businesses more accessible and affordable.

Our business call answering services provide you with live operators, highly capable of completing a variety of call answering requests that allow you to focus on highpriority business tasks.

 

WHY CHOOSE RESPONSIVE AS AN AFFORDABLE ANSWERING SERVICE

Respnsive answering service

40 Years of Experience

Providing local expert 24/7 live answering & call transfer services for businesses

Our team delivers personalized communication solutions across the nation that prioritize customer satisfaction, answering reliability, and seamless integration with your existing operations.

INSIGHTS FROM SATISFIED CLIENTS

Jennifer Ashner

JENNIFER ASHNER

Compliance & Quality Director

Carepath
5 star rating

When Chartwell decided it was necessary to upgrade the answering system to accommodate the increase in calls during non-business hours, because of growth in business, we contacted Responsive Answering Service.

Their representative met with our clinical management group. She listened intently as we described the current process for handling after hours calls, what our needs were, and what our expectations for a new system would be. She took our needs and wish list back to her developers and designers who came up with a customized system that gets text messages to the on-call staff in a timely and effective manner that allows us to deal with the issues that our patients are trying to get help with.

The timeliness of return calls has improved dramatically, and no calls are dropped or missed. Our customers ratings on ability to reach us after hours has scored 98%! We are extremely pleased with the service and the contribution it has made to an increase in our overall customer satisfaction scores.

GET IN TOUCH

We prioritize your needs and are always ready to help. Whether you have questions, require support, or want to share feedback, our dedicated team is here for you.