As an obstetrics and gynecology specialist, you’re dedicated to supporting women’s health through every stage of life. However, managing a constant flow of calls can be overwhelming, especially with the unpredictability of emergencies and after-hours concerns.
Our answering service team handles your calls with care and professionalism, so you can focus on your patients without worrying about missed calls. Whether it’s a late-night labor call or an urgent question about women’s health, your OBGYN practice will never miss a moment with around-the-clock answering service coverage
Benefits of a HIPAA-Compliant OBGYN Answering Service
A HIPAA-compliant OBGYN answering service boosts patient satisfaction and ensures confidentiality. Our medical answering service representatives are trained to handle sensitive patient information according to HIPAA standards. When you hire a HIPAA-compliant answering service, you can count on:
- Patient Privacy Protection: We ensure all patient information is handled securely, maintaining confidentiality and trust.
- Productivity: Our virtual receptionists allow your team to focus on patient care, while we handle calls.
- 24/7 Availability: Day or night, we provide reliable call support for patient inquiries and emergencies.
- Custom Call Handling Scripts: You have the option to customize call scripts to meet the unique needs of your OBGYN practice.
- US-based Answering Service: Your calls will be answered by an American answering service, with agents familiar with medical terminology, as well as local context and cultural nuances.
Affordable
Answering ServiceS
Starting at $29/Month
We are committed to providing comprehensive and reliable services tailored to the needs of your practice.
An Answering Service Delivering Peace of Mind for Obstetricians and Gynecologists
Partner with Responsive Answering Service and give your OBGYN practice a clear view of success. From a new mom calling with midnight concerns to scheduling a last-minute prenatal visit, our compassionate team ensures your patients always feel heard and supported, no matter the hour.
Key features of our answering service for optometrists include:
- 24/7 Availability: Never miss an important call, day or night.
- Message Taking and Delivery: Ensure every patient message – whether it’s about pregnancy symptoms, fertility concerns, or urgent women’s health issues – is relayed accurately and promptly to your OBGYN team.
- After-Hours Answering Options: Stay connected beyond office hours with our dedicated evening and weekend coverage.
- Holiday Answering Service: Because babies and urgent women’s health needs don’t take holidays, our live, compassionate team keeps your OBGYN practice’s phone lines open 24/7.
- Appointment Scheduling: Streamline your OBGYN practice’s calendar with easy, flexible booking and personalized reminders to reduce no-shows and keep your patient flow smooth and on time.
- Secure Text Messaging: Send sensitive patient information safely with our encrypted messaging platform.
- Call Screening Service: Manage your valuable time wisely with our intelligent call filtering system.
- Bilingual Answering Agents: Serve a diverse patient base with live answering agents who are proficient in both English and Spanish.
- HIPAA Compliance: Your patients’ information is always handled securely and confidentially, maintaining trust and legal compliance.
Ready to take your women’s health practice to the next level of patient care? Partner with Responsive’s answering service for obstetrics and gynecology practices today. Contact us now to request a quote!
Responsive Answering: The Key to Answering Your Calls
Don’t get locked out of new opportunities. With Responsive Answering, you can transform your customer service experience and unlock new opportunities for growth. By partnering with us, you’ll not only enhance your reputation for reliability and professionalism but also ensure that every call is an opportunity to build trust and drive more business. Contact us today to request a quote or get started!
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Vann HambyHamby Roof RepairThey’ve been taking care of all my business calls for nearly 2 years. While no company can claim perfection in its business practices, Responsive Answering Service is great about correcting issue as they may arise. They are essential to the operations of my business. Customerfor life -
Debra BlackDr. David Markle OfficeWe have used Responsive Answering Service for years and love the service we get. The staff is always so helpful and accommodating. You will not be disappointed. -
Cindy PerryMarietta DermatologyOur office was using this answering service when I started in 2003. Always very polite and professional. I am now the manager that oversees and providers call schedule, so I work closely with the answering service. Kerry and Joe came to my office on a few occasions to see how things can improve. They listened to our concerns and came up with a plan. What’s important is that Kerry has followed up with me to make sure things continue to run smoothly. -
Vickie BroadfootClairmont PediatricsWe have used Responsive Answering Service for many – many years and have always been very happy with their service – they are very kind and considerate with our patients and we have never had any complaints. -
Jenifer AshnerCompliance and Quality Director
Chartwell Home Infusion and Specialty PharmacyWhen Chartwell decided it was necessary to upgrade the answering system to accommodate the increase in calls during non-business hours, because of growth in business, we contacted Responsive Answering Service. Their representative, Deb Goff, met with our clinical management group. She listened intently as we described the current process for handling after hours calls, what our needs were, and what our expectations for a new system would be. Deb took our needs and wish list back to her developers and designers who came up with a customized system that gets text messages to the on-call staff in a timely and effective manner that allows us to deal with the issues that our patients are trying to get help with. The timeliness of return calls has improved dramatically, and no calls are dropped or missed. Our customers ratings on ability to reach us after hours has scored 98%! We are extremely pleased with the service and the contribution it has made to an increase in our overall customer satisfaction scores. -
Melanie M.Senior Practice Manager – Orthopedics
Tri-Rivers MusculoskeletalWe have used Responsive Answering Service for many – many years and have always been very happy with their service – they are very kind and considerate with our patients and we have never had any complaints.
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