Open Positions

For over 40 years, our company has been a leading provider of outsourced answering services. If you’re the kind of person who enjoys helping others over the phone, our company may provide you with the career you seek! We are one of the fastest-growing answering service companies in our industry and currently employ hundreds of operators. Here at Responsive, we’ve built a strong team of people who do great work and enjoy helping others. Customer service isn’t just about answering the phone, it’s about helping make someone’s day a little easier and a little brighter with every interaction.

We currently have remote entry-level, call center operator positions available in PA, MD, FL, SC & GA.

Job Description:

As an answering service operator, you will receive inbound calls for businesses that are closed or temporarily unavailable. In this position, you’ll take messages,  assist callers with basic information, and follow scripts to help with orders or service-related inquiries.
  • Greeting each caller in a timely, professional manner
  • Listening actively and assisting with questions
  • Recording and relaying messages accurately
  • Following scripts to help callers place orders or request services

Qualifications:

  • Must be willing to work a flexible schedule- due to the nature of the business, evening, holiday and weekend work is required
  • Clear speaking voice and friendly phone demeanor
  • Strong customer service skills
  • Ability to multitask efficiently
  • Computer literacy and a typing speed of at least 35 WPM
  • High school diploma or GED
  • Previous call center experience is a plus but not required
  • PC that runs on Windows 11 or higher
Are you ready to join our team? Fill out an application here.

    Personal Information

    Background

    Do you have friends/relatives/acquaintances currently working or that have worked in the past in the company? YesNo

    Have you been convicted of a felony within the last 10 years?

    Have you ever been a party to a lawsuit (either as plaintiff or defendant)?

    List the last three places where you have worked, starting with the most recent, and the reason for leaving:

    List the last places where you have lived in the past 5 years:

    From To

    From To

    From To

    From To

    From To

    Availability

    Please list the days/times available to work.

    Monday to

    Tuesday to

    Wednesday to

    Thursday to

    Friday to

    Saturday to

    Sunday to

    Able to work split schedule? YesNo

    Attachment

    Resume:

    Employment Desired

    Type of employment desired Full-TimePart-TimeSeasonal

    Are you currently employed? YesNo

    If so, may we contact your current employer? YesNo

    YesI AUTHORIZE RESPONSIVE ANSWERING OR ITS DESIGNATED AGENTS TO CONDUCT A COMPREHENSIVE REVIEW OF MY BACKGROUND. I UNDERSTAND THIS MAY INCLUDE EMPLOYMENT HISTORY, EDUCATION BACKGROUND, CHARACTER REFERENCES, DRUG TESTING, CIVIL AND CRIMINAL PUBLIC RECORDS. I further authorize any individual, company, firm, corporation, or public agency (including the Social Security Administration and law enforcement agencies) to divulge any and all information, verbal or written, pertaining to me to Responsive Answering Service or its agents. I further authorize the complete release of any records or data pertaining to me which the individual, company, firm, corporation, or public agency may have, to include information or data received from other sources. Responsive Answering Service and its designated agents and representatives shall maintain all information received from this authorization in a confidential manner in order to protect the applicants personal information, including but not limited to, address, social security numbers, and dates of birth. Responsive Answering Service is an Equal Opportunity Employer. We are committed to equal treatment of all employees without regard to race, national origin, religion, gender, age, sexual orientation, veteran status, physical or mental disability or other basis protected by law.

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      Careers

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        References (please provide the name and phone number of three non-related references that have knowledge of your recent work experience):

         

         

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        Able to work split schedule

         

        Attachment

         

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        Supported formats: Word, PDF, RTF, Text, and HTML.

        Cover Letter:

         

        Employment Desired

         

        When would you be available to begin work?:

        Type of employment desired:

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        Hourly rate/salary desired:

        Are you currently employed?:

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