PROPERTY MANAGEMENT ANSWERING SERVICE

STARTING AT $29/ MONTH

  • 24/7 tenant call coverage
  • Fast dispatch for emergency service requests
  • US-based receptionists

“Responsive Answering Service helped us never miss a tenant call. Professional, friendly, and fast.”

AM
Amy Martinez
Property Manager, UrbanStay

“The emergency dispatch is lightning-fast. Our maintenance workflow has never been smoother.”

JS
Jordan Smith
Director of Operations, NorthPoint

“US-based receptionists who actually care. Our residents love the experience and so do we.”

LK
Lauren Kim
Community Lead, GreenCourt

How To Get Started With Our
Live Answering Services

1

Reach Out To Us

Fill out a form or give us a call so we can learn more about your answering needs.

2

Onboarding + Setup

Our onboarding is fast and easy. We’ll customize scripts, set appointment preferences, and integrate with your systems.

3

Never Miss A Call Again!

We’ll answer every call, 24/7. From scheduling to urgent message forwarding, your tenants are always heard

or Call us at: 855-509-1400

Reliable Property Management
Answering Service

Responsive Answering is a 24/7 live answering service built to support property management companies with fast, reliable tenant communication.

Property managers handle a high volume of calls, from maintenance requests and tenant inquiries to emergency repairs and vendor coordination. Our trained agents ensure every call is answered promptly and professionally, gathering the necessary details and forwarding urgent matters to your on-call staff.

By partnering with Responsive Answering, property management teams can provide tenants with dependable support around the clock, improve response times, and reduce missed calls that could lead to tenant dissatisfaction.

Benefits of Property Management
Answering ServiceS

Cost-effective
solution

Hiring a full-time receptionist costs an average of $39,470 per year and can reach $50,000 plus benefits. Access a more affordable alternative without any additional expenses.

Increased
productivity

Free up your receptionists' time, allowing them to focus on specialized and high-value tasks, leading to improved productivity and smoother business operations.

Enhanced
customer service

Ensure high levels of customer service, making your in-house staff more efficient by handling routine calls professionally and promptly.

Streamlined
operations

By utilizing an answering service, your business can maintain high customer service standards while optimizing the efficiency of your in-house team.

Seamless Tenant Communication
For Your Team

With Responsive as your answering service for property management, you can feel confident that every tenant message and maintenance request is handled quickly and professionally.

We take calls, log maintenance issues, schedule repairs, send updates by text or email, and notify on-call staff about urgent situations — all in real time. Whether it’s an after-hours emergency or a general inquiry, Responsive ensures every message is received, recorded, and routed to the right person without delay.

JENNIFER ASHNER

Compliance and quality director chartwell home infusion and specialty pharmacy

Insights From Satisfied Clients

When Chartwell decided it was necessary to upgrade the answering system to accommodate the increase in calls during non-business hours, because of growth in business, they contacted Responsive Answering Service.


“Their representative met with our clinical management group. She listened intently as we described the current process for handling after hours calls, what our needs were, and what our expectations for a new system would be. She took our needs and wish list back to her developers and designers who came up with a customized system that gets text messages to the on-call staff in a timely and effective manner that allows us to deal with the issues that our patients are trying to get help with.

The timeliness of return calls has improved dramatically, and no calls are dropped or missed. Our customers ratings on ability to reach us after hours has scored 98%! We are extremely pleased with the service and the contribution it has made to an increase in our overall customer satisfaction scores.”

40 Years of Experience

Providing expert 24/7 live answering & call transfer services for businesses

Our team delivers personalized communication solutions across the nation that prioritize customer satisfaction, answering reliability, and seamless integration with your existing operations.

or Call us at: 855-509-1400

Get In Touch

We prioritize your needs and are always ready to help. Whether you have questions, require support, or want to share feedback, our dedicated team is here for you.