Georgia Call Answering Service

Welcome to our Georgia answering service, where we are proud to offer world-class phone communication solutions tailored to the unique culture of the Peach State. Whether your business is located in one of Georgia’s largest cities, a rural area, or anywhere in between, we deliver Georgia’s renowned Southern hospitality with every interaction with your callers.

24/7 Answering Service for Georgia

Our full-service answering solutions include:

24/7 Live Answering Service, including after-hours, weekends, nights, and holiday coverage

Virtual Receptionist

Call Screening

Appointment Scheduling

Dispatching Services

Message Taking and Delivery

Bilingual English and Spanish Answering Service

Partner with our Georgia professional answering service, and you will experience:

  • Local Georgia Savvy: We’re well-acquainted with Georgia’s unique culture and the preferences of its residents. Our local answering agents infuse each call with Georgia’s renowned warmth and hospitality, crafting a polite and welcoming encounter for all callers.
  • 24 / 7 Availability: Our 24/7 availability ensures your business is accessible to customers, whether your staff is on lunch, off for the day, or taking a break. We’re consistently here to maintain your reputation with professionalism and meticulous attention to detail.
  • Bilingual Agents: Our bilingual answering service proves valuable to clients across industries ranging from legal to medical, from property management to funeral homes. Whatever line of business you are in, we help make sure that language is never a barrier to effective communication.
  • Custom Call Answering Solutions: No two Georgia businesses are alike, which is why our services can be personalized to match specific requirements. Whether it’s call routing, appointment scheduling, or any of our other services, we can customize our offering to align with your business objectives, brand, and preferences.

Our main objective is to contribute to the success of your business by providing exceptional customer experiences that embody the spirit of Georgia.

Industries We Answer For

Responsive Answering Service is available to support businesses across Georgia’s key industries, including:

  • Medical: We seamlessly handle medical inquiries, appointment scheduling, and urgent calls, so that your patients receive prompt assistance and feel heard. Our HIPAA-compliant medical answering services are created specifically for doctors and physicians. 
  • Legal: For law firms, we offer call screening, legal intake, lead qualification, mass torts, and appointment scheduling services, ensuring that clients receive prompt and professional assistance even when your staff is on another call, in court, in training or assisting other clients.
  • Real Estate: We support real estate professionals by handling property inquiries, appointment scheduling, and providing information to potential buyers and sellers. 
  • Property Management: Whether it’s day or night, we take care of property management calls, because tenant satisfaction is a top priority. For those moments when a maintenance request or emergency call can’t afford to wait until regular business hours, our live answering agents are ready to offer immediate assistance.
  • HVAC: Responsive Answering Service ensures your Georgia HVAC business remains accessible 24/7. Capture emergency service requests and potential leads, even beyond your typical business hours, so that you’re always there when your clients need you most.
  • Plumbing: Plumbing emergencies can happen at any time, including evenings, weekends, and holidays. While you are out on a job site, you can have peace of mind knowing every client receives the attention they deserve when they call your number.
  • Construction and Contractors: By promptly addressing incoming calls, we help ensure that your clients receive the attention they deserve, while your team may be out at a noisy construction site or attending to other matters.
  • Funeral Homes:  We understand the sensitive nature of the funeral industry. Our 24/7 funeral home answering services are dedicated to offering comfort and empathy to callers in their time of need.
  • Travel & Hospitality: Our answering agents are dedicated to ensuring travelers have a seamless and enjoyable experience throughout their journey. Whether your customers are calling for reservations, tour information, or travel emergencies, we are here to assist and provide support before, during, and after their trip.
  • Financial: Financial matters need to be handled with utmost confidentiality, and our live agents adhere to strict privacy and compliance regulations when answering calls on behalf of your firm.
  • Government: We are experienced at providing telephone answering services to local, state and federal government agencies 24 / 7. This level of accessibility enhances public service and responsiveness. 
  • Energy & Utility: When your customers call in with billing inquiries, outage reports, or service requests, our answering service helps maintain customer satisfaction by answering each call promptly and courteously.
  • Transportation: Responsive is an expert at answering calls for the transportation business, from limos to car rentals and everything in between. We help your company keep the focus on the road while we handle the phones.
  • Charity & Non-Profits: We help charities and nonprofits foster strong ties with supporters, ensuring goodwill and maximizing fundraising efforts. Our mission is to empower nonprofit organizations to effectively engage with their supporters. 

Georgia Area Codes We Answer For 

No matter which part of Georgia your business is located in, our dedicated answering service agents are well-versed in the unique requirements of your industry. Whether you run an HVAC business in Augusta or a property management service in Savannah, our answering service is tailored to meet your needs.

404: Atlanta and nearby areas.

470: Overlay for Atlanta.

478: Central Georgia, including Macon.

678: Overlay for Atlanta.

706: Western Georgia, including Columbus.

762: Overlay for the 706 region.

770: Northwestern Georgia, including Marietta.

912: Southeastern Georgia, including Savannah.

Local Georgia Expertise, Nationwide Reach

Responsive Answering is a privately owned company that provides professional telephone answering and call center services on a nationwide scale. While our reputation in Georgia is strong, our services span across the nation. What sets us apart from other Georgia-based answering service providers is our unique blend of local expertise and extensive national coverage.

Some of our call answering statistics include:

  • 24/7 availability (including weekends and holidays),
  • Trained professionals who specialize in our clients’ range of business categories,
  • Versatility to customize our accounts,
  • Our average pickup is on the second ring,
  • Our average queue time is 20 seconds,
  • Our average talk time is around one minute,
  • We effectively manage and route thousands of calls a day.
  • We take pride in offering one of the most enjoyable work environments. At Responsive our operators are the most important asset. Additionally, we have equipped our centers with state of the art technology and keep investing in upgrades to system hardware and software.

Georgia Cities We Answer Calls For

We proudly answer calls for businesses throughout the state of Georgia, including:

Atlanta, GA

Augusta, GA